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SonyEricsson: P800 Smartphone

SonyEricsson P800

The SonyEricsson P800 is powered by Symbian OS v7 (UIQ), and is a combined mobile phone and PDA.

The P800 is a tri-band GPRS phone with Bluetooth, a colour touchscreen, digital camera (like the Nokia 7650), and has screen dimensions of 208x320. Memory expansion is via a Memory Stick Duo slot (the phone is supplied with a 16MB card)

Physical dimensions: 118 x 59 x 27 mm, weight 158g with the flip

Battery life: Talk time up to 13 hours. Standby up to 400 hours

Availability: This phone was released in March 2003, and has now been superseded by the P910i.

Useful P800 links:

P800 pen
P800 hand
P800 open
P800 back


How can I connect the P800? Connecting with P800 It's possible to use your P800 to connect to the Internet to browse the web via the built-in browser, check your POP or IMAP email, and look up WAP sites.

See our pages on P800 connectivity, and using WAP on a P800
How do I get my email?

Email on a P800The P800 lets you access your email via POP3 or IMAP (typically what you use with Outlook Express). You can send and receive email using a standard dial-up service, or over GPRS.
We've created a page dedicated to getting up-and-running with email on a P800. See our P800 connectivity page for more details.

For details of AOL and Hotmail, see the dedicated FAQ below.

How do I connect my P800 to my PC?

The P800 can connect to a PC via Bluetooth (P800 conforms to Bluetooth v1.0), infrared or by cable. Here is a summary of how to connect your P800 to your PC:

  • USB infrared from Maplin IR connection. From the P800 menu, go to 'Control panel', select 'Settings' and 'Infrared' to turn the phone's IR on. Line up the phone with the PC infrared port, and Windows should detect the handset. Then, use the Sony Ericsson connectivity package to select the file you want to send to the P800.
    There are several IR adapters available, including the pictured 'USB-IRDA Adaptor' from Maplin Electronics (Cat no: RV88V).
  • Belkin Bluetooth adapter Bluetooth connection. From the P800 menu, go to 'Control panel', select 'Settings' and 'Bluetooth'. From the 'Settings' tab, set 'Operation mode' to "On", then move back to the 'Devices' tab. This should show you all Bluetooth devices in range. If your PC isn't shown, press 'Add' and let the P800 search for the PC connection. When the phone and PC are paired, use the Sony Ericsson connectivity package to select the file you want to send to the P800.
    If your PC doesn't support Bluetooth, then you can add it cheaply and easily using a USB Bluetooth adapter. We recommend the Belkin USB Bluetooth adapter
  • Memory card drive Memory card reader. If you don't want to beam files from your PC to the phone, another option is to make use of the Memory Stick slot in the P800. Get hold of a Memory card reader for around £20 and copy files onto a Memory Stick card plugged into your PC. Find out more on our Memory card page.

Files received on the P800 can be found in the 'Beamed' folder of the Messaging application.

The SonyEricsson PC Suite for the P800 can be downloaded from the SonyEricsson Global Support site in a variety of languages

Help with Bluetooth P800 BluetoothThe P800 has built-in support for Bluetooth for wireless file transfer, copying files to and from a PC, and beaming of business cards and other files to other mobile phone/PDA users. Access to the Bluetooth settings screen is done via the menu's Control panel option, and the "Bluetooth" option under the 'Connections' tab.

For more on Bluetooth, see our dedicated Bluetooth page.
Accessories? There's a wide range of accessories, including spare batteries, cases, chargers, in-car kits, hands-free, cables and fascias, at Carphone Warehouse
How do share my pictures with others?

Once you have taken a picture on your phone, there are three ways to get the files from your phone to other people or computers:

  1. You can copy it to your PC with the Sony Ericsson software supplied on the CD . Depending on what you have connected to your computer, you can use cable, Infrared or Bluetooth. Set your PC to receive files (using the IR or Bluetooth software supplied with your adapter), select the photo to send, then select "Send as" from the menu.
  2. You can use the Messaging application and email the picture to yourself (or a friend)
  3. Send the picture to another mobile using MMS. Costs of sending pictures by MMS differ depending on which network operator you're with. Take a look at our MMS page for more.
What's my phone's serial number? Enter '*#06#' as if it were a phone number, to get your handset's serial number (known as the IMEI) - useful to keep a note of in case your phone is stolen. You may also need this number when registering certain types of software.
Recycle your mobile

Recycle your mobile phoneIf you've got an old mobile phone handset that you're no longer using... do your bit for the environment, and recycle it safely. You'll also make some money when you send your old handset back.

Don't leave it in the back of a drawer - see if it can find a new lease of life, and pocket you some cash.

For a summary of the best deals on making cash from your old handset, try the comparison search tool at

Who's calling? A great feature of UIQ is the ability to add a thumbnail to a contact. Take a picture of a friend with the camera, then open the person's contact, edit it, and add the image as a thumbnail. The photos are in JPG format, so you can use images from digital cameras or scanned images. Build up a mini-library of pictures, and get a name and face to appear when a call comes in. Mobile phones identify callers using a service called CLI. For more details, see our CLI page

If you're finding that only the person's number is being displayed even though you have the name entered in Contacts, this is probably because you have the number in the phone twice (perhaps once on the phone memory and once on the SIM card - in this case, the phone doesn't know which entry to use.
Version number This is how to get at a P800's version number:
  1. Go to main application screen
  2. Select 'View' from the menu
  3. Select 'System information' (there are two pages of info)
How do I install software without IR or Bluetooth?

If you don't have the ability to beam files to the P800 via Bluetooth or infrared (either from another handheld device or from a PC), then you may wish to purchase an IRDA or Bluetooth adapter for your PC (this means you'll be able to install software, backup and synchronise your P800).
The alternative, is to email the file that you're trying to install, typically a SIS (Symbian installation file) to your own email account, and then use your P800 to logon to your email (details) and download the SIS file as an attachment into your P800 Messaging application.

Many files are distributed in a compressed form (using the ZIP file format).

ZIP files If you're trying to install a file with a .ZIP extension, note that this means it has been compressed (to save space or reduce download time).To get to the file, you'll need to unzip it first. You can do this with a PC application such as WinZip, or on the phone itself using the ZipMan or Zipper application.
How to access the Services Menu P800 Service menuThe P800 has a 'hidden' service menu that allows you to access serial numbers and format the Internal drive. This can be accessed by closing the flip, then following this sequence:

Jog-Dial up
Jog-Dial down
Jog-Dial down
Jog-Dial down

Can I use the P800 as an MP3 player? Yes. The P800 supports playback of MP3, WAV, AMR and AU file formats. Audio can be loaded onto Memory Stick Duo cards as required
Hotmail and AOL access?

Hotmail and AOL use proprietary email systems, as opposed to the more common POP email systems - this makes it tricky to access mail on a mobile device. For email on the move, consider using a standard POP3 provider such as BT Yahoo (see setup details) that offers free email accounts that can be configured on mobile phone email programs.

If you want to access your Hotmail or AOL email, there are a few options:

  • General: Try using a web browser on your phone (such as the Opera browser) to access Hotmail / AOL's service via their webmail interface.
  • Hotmail: Use the built-in WAP browser and from 'Services', enter the URL , and you'll be able to access your Hotmail mail via WAP. There are some complications with this option, which we've detailed on our WAP page
  • AOL: We've also been directed to an AOL Mail FAQ that suggests that a suitable email program can be configured to get email access via IMAP (as opposed to POP3). Many smartphones and PDAs support IMAP (check in the email section). For devices that don't support IMAP, you can download one from Handango
  • AOL: A posting in our forum suggests another option: Open AOL. Go to AOL Keyword. Type 'AOL Mobile' . Open AOL on your Mobile. Under Get Started, Open 'Sign up now'.

For more help, see our Connected? page

Can I use MSN messaging Mobile MessengerThe P800 doesn't come with an instant messaging MSN client built-in, but third-party MSN clients are available. Take a look at for the range, or take a look at the jMSN for UIQ application.
Alternative connectivity software

Rather than the software that came as standard with the phone, there's a rather useful third-party application called Oxygen II- This application supports Contacts, Calendar, Messaging and file management.
For details of how this works, take a look at our Oxygen page

Receive & send faxes on your mobile If you need to receive faxes, but don't have access to a fax machine, take a look at They'll give you a fax number, and forward faxes direct to your email account as an attachment. You can then use the messaging application to retrieve your faxes on the move. You can also use this service to send faxes.
Can I use the P800 in the States? Yes. The P800 is a tri-band phone operating on EGSM900/1800 (Europe, Africa, Asia Pacific), and GSM1900 (USA, Canada, South America). There should be no problem using the P800 with network operators in these countries. Roaming restrictions from your network operator may prevent use of some services in other countries.

Other questions? Ask them in our P800 forum, and we'll add them here

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