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CLI Caller Display – Information and Advice

This page contains information on CLI, caller line identity.

 

What is CLI?

CLI is a service
supplied by most phone providers, whereby your phone number is transmitted
when you make a phone call. With a CLI-equipped phone (most mobiles have
CLI), you can see who’s calling before you answer.

This page also supplies
details of how to get the convenience of CLI in your home, and not just on your mobile.

If you’re looking to use Caller Display on your home phone line, you’ll need to have your phone
supplier enable this for you. If you’re with BT, you can order this service online from www.bt.com/selectservices,
or call the customer services number on your bill. The cost is £1.75 per month, and this is reduced if you have another Select Service, such
as call waiting, call sign, or call diversion.

Note: As of September 2005. Many domestic users can now get CLI for free – see www.bt.com/btprivacy/

 

Some examples of CLI products

CLI and SMS
phones

BT Relate SMS

A range of phones now support SMS text messaging
as well as caller display. This allows you to send and receive text
messages to and from your home landline – giving you the ability to
use SMS text messaging without a mobile phone. There are a range of
home phones that can now do SMS text, including some digital cordless
handsets.

The BT Relate SMS handset (pictured) has a 3 line text display, new
message indicator, stores 100 numbers, and is available for under
£30 from www.shop.bt.com

Cordless
phones

BT Studio Cordless

A cordless phone adds a whole load of convenience, they’re fairly
cheap, and best of all, the newer range of digital cordless DECT
phones don’t suffer from the interference that old analogue cordless
phones did. Many of the phones starting from the £40 mark
come with Caller ID display, and the more expensive ones include
answerphone, or the ability to store a name with the number, so
you see a name when a call comes in.

Pictured is
a BT Studio Digital Cordless,
priced £55 from Argos, with a 10 number log, 14 hours talk time and a 50 metre indoor range

Recommended for a wide choice of cordless phones supporting CLI
is shop.bt.com. It’s also worth looking at argos.co.uk

BT Caller
Display 1000

BT Caller Display 1000

This small unit from BT shows if you’ve received new calls, stores
the numbers of up to 40 calls received, shows the number of new calls
received since you last viewed your calls list, displays the time,
lets you dial selected stored numbers at the touch of a button without
picking up the handset, and tells you when the batteries need replacing

This and other models are available from the Accessories section at www.shop.bt.com

TrueCall – Filter nuisance calls

Truecall zaps nuisance calls

Sick and tired of nuisance calls disturbing your evening? This gadget, featured on the BBC Dragon’s Den show, filters out unwanted calls, while letting your friends and family through. You can also use it to record phone calls and screen "number withheld" callers.

Available from Amazon.co.uk – You can find out more on our TrueCall page

Picture Display
on mobile phones

Series 60 caller display

See a picture of who’s calling on your mobile with a Series 60 phone such as the Nokia
N96
, Nokia 5800 or Nokia
N97
. You can add
a thumbnail picture of your friends (these phones can import JPG photos,
or you can take a picture with the built-in digital camera). When
a call comes in, the phone identifies the number, looks for the contact
in the address book, then displays the name and photo. Nifty!

If you have a Symbian OS mobile phone, take a look at Full Screen Caller, which adds extra caller display features and
the ability to view a full screen shot of the incoming caller. Runs
on Nokia 7650, 3650, 6600 and N-Gage, plus Siemens SX1 and Sendo X.
See our page on Symbian Smartphones

Talking Caller
ID boxes

AML 182

AML 151Forget
having to rush to your Caller Display phone to see who’s calling,
these two AML boxes read out the caller’s details, and store date
and time for those missed calls.

  • The AML 182
    costs £35, has a 30 name and number directory, 20 number
    voice announcement directory, 99 call log and an LCD display
  • The AML 151
    costs £20, stores the 10 most recent calls for audible review,
    has adjustable volume control and runs off mains or 3 x AAA batteries.
    It also synchronises its clock each time caller ID information
    is received.

Try Prezzybox and some of the other Gadget Shops for these boxes

TV
Messenger

See who's calling...

TV MessengerNext
time the phone rings when you’re watching TV, there’s no need to get
up and miss your favourite show only to find it’s someone trying to
sell you double-glazing.
The TV Messenger connects your video and telephone and, if you have
a caller display phone, it will display the caller’s name and number
on your TV. The caller directory can store up to 40 names and numbers,
the Caller Log will store up to 99 calls, and it’s even compatible
with call waiting. See who’s calling on your TV screen – you’ll need
CLI enabled (a small charge by BT)
Around £35 from Prezzybox

CLI codes

  • 1471 – Check
    the number of the last person to ring you. Add a "3" to call
    the last number
  • 141 – Dial before
    a phone number to withhold your number
  • 1470 – Dial
    before a number to allow your number to be sent even if your network
    normally withholds your number

Useful links

  • Pathway
    –
    Suppliers of a range of home and business CLI logging equipment.
    Log calls to your PC
  • BT
    Codes

    – Useful list of special BT short codes
  • BT Text – Information on getting text messages on your landline phone

Frequently asked
questions

  • Q. How do I
    check who last called me?
    A.
    Dial
    1471. A voice will read the phone number of the person that last tried to call you. This works unless a caller has chosen to withhold their number.
    This is a free service supplied by BT. If you choose to return a call by pressing ‘3’, you’ll be charged 7.5p
  • Q. What else
    does 1471 offer?

    A. Pressing
    "3" allows you to return a call. This will cost you 7.5p

  • Q. How do I
    change whether I withhold or transmit my phone number?

    A. You can choose to send or withhold sending your phone number on a per-call basis using the codes on this page.
    There’s also the option to withhold sending your number on a permanent basis for all calls, by contacting your phone provider.
  • Q. How do I
    know if my CLI is turned on or off?

    A. The easiest way to check, is to place a test call, and then
    use 1471 from the phone that you dialled, to see if your number was
    withheld or not. You could try a test call to your home, work or mobile
    number, or call a friend and ask them to try a 1471 when you hang up.
  • Q. I’m worried
    about giving out my number to people. Can I stop junk calls?

    A. If you want to give out your number to people, but want control
    of how they use the number, consider getting a SkypeIn number from www.skype.com for a small one-off fee, to protect your main home number,
    and to screen unwanted calls – Calls get diverted to your PC or to voicemail.
  • Q. My mobile
    only displays the number of a caller, not the caller’s name.

    A. This
    happens if the phone address book or SIM memory has the same phone number
    in twice – the phone can’t make the decision, so defaults to showing
    just the number. The fix is to ensure that only one number is visible
    – perhaps you have someone’s number in for their partner too, or perhaps
    you’ve set your handset to view address details from the phone’s memory
    as well as from the SIM Card (which may also contain the number).
    Taken from our Mobile Phone FAQ
  • Q. How do I withhold my number on an Ericsson T68i?
    A.
    In Phone Book, highlight the number you want to call, Press the Option button (the smaller one between "1" and "YES"), select option 3. "Hide my number". Alternatively, dial 141 before the number.

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