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Connect P800 to the Internet

The Sony Ericsson P800 allows you to access your POP and IMAP email accounts, and to surf web and WAP sites with it's built-in software. The web browser supplied with the P800 is a fairly basic browser. If you need a more fully-featured browser, the Opera browser can be downloaded for free use on the P800 from here. The Opera Browser for UIQ supports HTML 4.01, WAP and XHTML, and JavaScript.
The advantages of the large touchscreen one-box solution are obvious. Here are a couple of examples of the P800 in use with Internet applications, as an example of what it can do...

Web browsing on a P800
Email on a P800

Web and email on a Sony Ericsson P800

Getting an Internet account

To connect, you'll need to have an account with an Internet provider. You may wish to use your existing Internet account, or apply for a free account that can be used with your device. On this page, we're assuming that you want a new account.

If you're in the UK, and are looking for an ISP (Internet Service Provider) that works well with a P800 - in the UK, try:

  • BT Yahoo - We recommend BT Yahoo's pay-as-you-go account for email and web access. There's no subscription fee and you only pay for the time you're online (details).
  • o2 online - Not useful for Web and email, but useful for the inclusive GPRS WAP allowance (details).

Here is a step-by-step guide for setting up using BT Yahoo.

If you're not a BT Yahoo customer, sign up free-of-charge for a BT Yahoo pay-as-you go account. There's no subscription fee, and you only pay standard rates for the time you're online.
First, go to from a PC, and create an account. You'll then get some details that you'll need to set up your account on the handset. Then, looking at the handset, follow these instructions:

Set up your Internet connection

These settings assume a dial-up connection over GSM. If you use GPRS, then you can find the GPRS setup information on our GPRS page.

1. Go to Control panel, select the 'Connections' tab, and choose "Internet accounts".
2. Press the 'New' button, enter the following:

  • Account name: BT Yahoo
  • Connection type: Dial-up
  • Username: (This is your email address, e.g.
  • Password: (as advised by BT Yahoo)
  • Phone number: 08457 560000
Internet setup

3. Then press 'Done' to save your settings

4. Make sure the 'Preferred' selection box is set to 'BT Yahoo', then press 'Done' to close the Internet accounts screen

Set up your email settings

1. Go to Control panel, select the 'Connections' tab, and choose "Messaging accounts"
2. Select the 'Email' tab and press the 'New' button
3. In the 'Basic' tab, enter the following:

  • Account name: Tiscali
  • Your name: The name you'd like to be sent with your emails
  • Email address: (your email address, e.g
  • Connection type: POP3
  • Internet account: Select the 'BT Yahoo' account from the pulldown list
Email setup - basic

4. In the 'Inbox' tab, enter the following:

  • User name: (This is your email address, e.g
  • Password: (as advised by BT Yahoo)
  • Incoming server address:
  • Download: Just headers
Email setup - inbox

5. In the 'Outbox' tab, enter the following:

  • Outgoing server address:
  • Use SMTP authentication: Leave unticked
Email setup - outbox

6. Press the 'Done' button to exit and save settings.

7. Now go to the Message application, select the BT Yahoo account, and connect to your mailbox to get at your email messages.

Problem finding

Problems connecting?

  • Ensure that your Network operator (e.g. Orange, o2, Vodafone) has 'data-enabled' your SIM card. If not, call their Customer Service people.

Problems sending emails

  • If you get an error such as "Problem sending message", you may be trying to send a message to one ISP's mailbox while connected to a different ISP. To prevent spamming, most ISPs require you to connect to their service (not someone else's) in order to send an email via their SMTP server. For instance, don't be surprised if you find that can't send mail from your BT Yahoo account (using the server address if you've logged on to Virgin Media.

Problems connecting with GPRS

  • Some mobile phone operators (notably o2 and orange) have different APNs (access point) for WAP over GPRS and email over GPRS. You can't connect to your email server over a GPRS WAP connection. Additionally, you may need to have your network operator enable this service. As an example o2 has two gateways, one for WAP and one for Mobile Web - to get email over GPRS, you must use o2's Mobile Web access point, and ask o2's Customer Service to enable "Mobile web". See our GPRS and o2 links for more information.

Broadband / ADSL / Cable email

Q. I have a Broadband Advice/cable account (e.g Virgin Media), and so I can't use my phone to collect my POP mail on the move. Is there a workaround?
A. Many broadband and cable Internet suppliers offer dialup access too. Check with your supplier. Failing that, provided the supplier uses POP3 email (as opposed to webmail), then you should be able to access your email on a phone even if you connect through another provider. Set up your phone for Internet connectivity as outlined on this page (using a BT Yahoo account), then setup your email inbox to access your cable/Broadband provider's POP server. Note that sending mail from via your supplier's SMTP server probably won't work, so you may need to use BT Yahoo's SMTP address.



Other links:

  • For help with Bluetooth, go to our Bluetooth page.
  • Help with UK GPRS settings
  • See our other connectivity pages: Connecting P800 WAP and MMS
  • P800 PC connection information can be found on our main P800 page in the FAQ section

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