The Nokia 7650 comes with all the software you need to connect to the Internet. Although the phone doesn’t have a built-in web browser, it can access Internet content via the Wap browser (from the ‘Services’ menu). You can also set up the phone to access email via the messaging application. This page provides details of how to get access to email on the move with your 7650. For help with Wap, see the menu on the left
The Nokia
7650 Messaging application
Getting an Internet account
To connect, you’ll need to have an account with an Internet provider.
You may wish to use your existing Internet account, or apply for a free
account that can be used with your device. On this page, we’re assuming
you want a new account.
If you’re in the UK, and are looking for an ISP (Internet Service Provider)
that works well with a Nokia
7650, try:
- BT Yahoo – We recommend BT Yahoo’s pay-as-you-go account for email and web access. There’s no subscription fee and you only pay for the time you’re online (details).
We have a step-by-step guide on how to set up your Nokia 7650 on our Series 60 Connect page
Problem
finding
Problems
connecting?
- If you can’t connect, you
need to make sure that you have data services enabled on your mobile
phone account. Ensure that your Network operator
(e.g. Orange, o2, Vodafone) has ‘data-enabled’
your SIM card. If not, call their Customer Service people. See
our Connected? page - Problems with GPRS. If
connecting with GPRS, you need to make sure your network operator
has enabled GPRS on your account. For more on this, and other GPRS
troubleshooting help, see our GPRS page. See our Connected? page
Problems
sending emails
- If you get an
error such as "Problem sending message",
you may be trying to send a message to one ISP’s mailbox while connected
to a different ISP. To prevent spamming, most ISPs require you to
connect to their service (not someone else’s) in order to send an
email via their SMTP server. For instance, don’t be surprised if you
find that can’t send mail from your BT Yahoo account (using the server address mail.btinternet.com) if you’ve logged
on to Virgin Media.
Problems
retrieving emails
-
If
attempting to retrieve email gives you a "General: System
error", make sure you have "Gateway IP address" set to 0.0.0.0.
(Tools | Settings | Connection | Access points)
This message also appears if you are trying to connect to an email
account over a WAP connection (e.g. trying to connect to BT Yahoo‘s
mailbox while dialed up over o2‘s WAP service).
Problems
logging in
- If,
when attempting to log in, you’re constantly prompted for your password,
even though you know you’re typing in the right password, there are
two possible causes. If you’re already logged in (via a web browser
or a PC program like Outlook, then you’re often not allowed to log
on via a second device. Make sure you’re not already connected to
your email provider on another machine. The other thing to check is
that you’re account hasn’t been temporarily locked as you may have
made repeated attempts to log on incorrectly. Many ISPs allow you
to check your mail via a web service… it may be worth trying this
to make sure your account is working properly and there are no problems
at your ISP
Problems
with GPRS
-
Most mobile phone operators use different APNs (Access Point Nodes)
for WAP-over-GPRS and email-over-GPRS. The upshot of this is that
you can’t connect to your email server over a GPRS WAP connection.
Additionally, you may need to have your network operator enable access
to the Internet/email GPRS service. Note that you can still access
your email over a WAP connection if your ISP supports WAP access to
your email (o2
and BT Yahoo amongst others offer this),
or using a service like mail2wap.com
to view your POP3 mailbox. See
our Connected? page -
Problems
with o2 – If you experience a "GPRS: Invalid GPRS access point"
error when attempting to connect to, say, Virgin Media, over o2 via their mobile.o2.co.uk
APN, this is likely to be for one of two reasons – either you have
not entered the correct o2 Mobile Web APN settings,
or o2 has not enabled "Mobile Web" on your account (in which case,
contact o2).For general information on o2’s data services, see our o2
information and o2 WAP pages.
Broadband
/ ADSL / Cable email
Q. I have a Broadband Advice/cable account (e.g Virgin Media),
and so I can’t use my phone to collect my POP mail on the move. Is there a workaround?
A. Many broadband and cable Internet suppliers offer dialup access too. Check with your supplier.
Failing that, provided the supplier uses POP3 email (as opposed to webmail), then
you should be able to access your email on a phone even if you connect through another provider. Set up your phone for Internet connectivity as outlined on this page (using a BT Yahoo account), then setup your email inbox to access your cable/Broadband provider’s POP server. Note that sending mail from
via your supplier’s SMTP server probably won’t work, so you may need to
use BT Yahoo’s SMTP address.
Other links:
- GPRS connectivity information is available on our GPRS
page - 7650 PC connection information can be found on our main 7650
page in the FAQ section - See our other connectivity pages: Connecting 7650
WAP and 7650 MMS - For help with Bluetooth, go to our Bluetooth
page - Help with BT Yahoo / BTopenworld settings on our BT Yahoo
page .
