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Navigating with TomTom Go 720

This page contains information on the TomTom Go 720 / 720T Satellite Navigation System, including a review and information on the lowest prices for this TomTom satnav unit.

TomTom Camera Offer

The TomTom Go 720 is an in-car or handheld satellite navigation system with a built-in GPS receiver - it's designed as an all-in-one solution for helping to navigate from A to B - It offers speech direction (including reading out street names), has a touchscreen input, a rechargeable battery, supports speed camera warnings, and can get live traffic updates over-the-air with TomTom Traffic.

The TomTom Go 720 also has an MP3 player, can transmit audio to an FM radio, and supports hands-free calling via a mobile phone.

TomTom Go 720
The TomTom Go 720

Features of the TomTom Go 720 include:

  • Routeplanning: Fast and reliable route planning with highly detailed mapping information, with automatic recalculation when you deviate from a planned route
  • Speech recognition: Read out town and street name to start off navigation
  • Navigation: GPS, Spoken road names, e.g "Turn left into Northumberland Avenue", destination selection by means of address, Point of Interest, or tapping on a map
  • Places: Extensive database of locations, landmarks, restaurants, etc
  • Maps: Available with all of Western Europe - frequent updates with MapShare
  • Audio: MP3 player with FM transmitter (plays music and announcements out of car's FM radio)
  • Media: Plays photos, music, podcasts
  • Travel & Cameras: Support for live travel information, and safety camera notification

TomTom Go 720 en route

TomTom One v2The TomTom Go 720 is available online from the following suppliers:


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TomTom Go 720 review:

This is a great sat-nav unit, and one that the team highly recommends. It essentially offers the same top navigational features as the rest of the TomTom family, such as the lower-end TomTom One, but adds some nice extras:

  • TomTom One Go 720FM transmitter, for audio on your car's music system
  • Full maps of Europe, plus frequent MapShare updates
  • Hands-free Bluetooth voice calling
  • Widescreen / touchscreen
  • Traffic Receiver (TMC receiver free with the 720T model)
  • Speech recognition
  • Spoken street names


The basics

For those new to TomTom in-car navigation, this box acts as a fully interactive co-driver. The Go 720 is attached to your car windscreen with the supplied suction cup and holder, and runs from its own battery or from the 12V cigar power socket.

TomTom Go in situ

Using and getting to grips with the TomTom Go 720 is a piece of cake. The onscreen interface is very simple, and use of the touch screen makes navigating easy - switch the unit on, tap the screen, press "Navigate to" and enter a postal address, landmark, stored favourite, postcode, city centre, place on a map, or back home.

TomTom Navigate To screen
The "Navigate To" screen


If you're interested in the learning the basics of a TomTom Sat Nav, take a look at our review of the TomTom One - which is TomTom's entry-level navigator. We're now going to move on to explore the extra features on the Go 720.


FM Transmitter

With the Go 720, there are several ways to listen to the audio - The unit has a built-in speaker, you can play audio via a Bluetooth device, connect via the 3.5mm Line Out socket (to headphones or a car audio system), or, most snazzily, get the TomTom 720 to broadcast out to your FM Radio.

It's this latter option we're most interested in - Select "Speaker preferences" from the main menu, then "FM" and select an unused frequency on the FM dial of your car radio - the Go will then broadcast its directions through your car's FM radio. Marry this with the Go's MP3 player feature, and you get a clever bit of kit - you can be listening to your music, played from the Go's internal storage, over your car's speakers, then have the music pause then directions are being read, then resume where it left off - great for listening to audio books or podcasts on the move.

TomTom 720 Speaker control


Music and Media

The TomTom Go 720 has 2Gigs of internal storage, and can be used for more than navigation - This model can show a slideshow of JPG images, display text documents, and has a Jukebox, for playback of MP3 music, audiobooks and podcasts. As with spoken directions, you have the option to get your music to play out of your car's audio system, so it's a handy way of getting MP3 playback in your car. Seems to work very well.


Speech Recognition

A nice new feature - Touch the screen, press "Navigate to", then "Address", then "Spoken address (dialogue)" - You're then prompted to speak the name of the town you want to go to, then the street, then the house number. A nice hands-free way of entering a target location to navigate to, and it seems to cope well with a range of different voices and vocal styles.


Spoken directions

The maps supplied with the Go 720 are quite large (compared to the One maps, at least), and this is because there's a whole stack of extra data to support voices. Instead of "at the end of the road, turn left", you now get "at the end of the road, turn left - Northumberland Avenue" - Being told junction names, and the signposts to look for from roundabouts is a great boon when driving around. A great feature.


TomTom Traffic

TomTom TrafficThe TomTom Go 720 supports download and display of real-time travel news information. The TomTom can be set to get updates automatically in the background, and re-route you to avoid road hotspots.

The TomTom Go 720 It gets its information in one of two ways:

  1. Mobile phone: Over the mobile phone network using Bluetooth - you need to pair with a Bluetooth mobile phone, then use the phone's Internet connection to download traffic information. A subscription-service applies
  2. Over-the-air: In the UK, traffic information is broadcast over the air as data using something called RDS-TMC. This is transmitted over FM, and is carried by the national FM station 'Classic FM'. Reception of RDS-TMC is free. You need to connect a special RDS-TMC receiver and aerial (pictured below). These are supplied free with the Go 720T (T being for Traffic). Otherwise, they can be bought from


TomTom RDS-TMC aerial

In the UK, the travel data is supplied by ITIS, and the RDS-TMC data is transmitted by Classic FM. Classic FM broadcasts on a frequency between 100 and 102 FM - the exact frequency depends on where in the UK you are - for London and much of the South-East, Classic FM is on 100.9FM. Classic FM Frequencies. For more on real-time road information, see our Travel page



The TomTom Go 720 is an excellent device, and one that we're happy to recommend. TomTom software is renowned for being easy to use, and is a popular choice. Navigation with the Go 720 is fast, and accurate.

Recent improvements, such as MapShare (for updated road information), plus improved PC connectivity, mean that the device can be kept up-to-date much more often. If looking at the 720, consider the 720 (T for traffic) as you get the traffic data kit thrown in - meaning you get traffic news without subscription.

Using the Go 720 is very straightforward, and there are not many niggles to report. We found that reception of travel news from the RDS-TMC kit wasn't great, otherwise no major problems - we loved playing with the voice recognition, and having the street names read out to you whilst driving is a real plus, allowing you to concentrate on your driving.

Other nice touches include: auto screen brightness control, "Help me" (for emergencies), plus a memory card slot, to allow you to plug in extra SD cards.



Got a question about the 720? Please ask in our TomTom Navigation Forum

Alternatively, leave a message on our Podcast Podline 0208 133 4567, so we can answer it in a future podcast.


Specs of the TomTom Go 720:

  • Device: Linux-based OS, 400 MHz processor
  • Memory: 2GB of internal storage, plus an SD slot.
  • Screen: 480 x 272 widescreen full colour touchscreen
  • Dimensions: 118 x 83 x 24 mm ; Weight: 220 grams
  • Internal rechargeable Lithium-Ion battery (up to 5 hours charge)
  • Built-in GPS receiver, which supports an external antenna if required.
  • Bluetooth and USB connectivity
  • Built-in FM transmitter (88-108MHz)
  • Connectors: USB port, SD card slot, Line out, RDS-TMC socket)



Supplied with TomTom Go 720Supplied with the UK TomTom Go 720 T:

  • TomTom Go 720 Unit
  • PC docking station
  • 12V car charger / power lead
  • RDS-TMC Traffic receiver
  • Windscreen fixing kit
  • Quick Start Guide
  • CD with full manual


Go 720 Frequently-asked questions:

Latest version

TomTom Go 720T Software version information - (Sept 2010):

  • Application: 8.351
  • OS: 315187
  • GPS: v1.20 Boot 5.5120
  • Map: Western Europe v855.2884

To check your software version, tap on the bottom-right of the screen from the main display. A route summary is displayed. Towards the bottom right, you'll find the version number in a small grey box. Tap this for more info on versions.

If you're not running the latest version, you can download and install a TomTom software update free of charge using the TomTom Home application, which can be downloaded from TomTom's site

If you have a newer version, please let us know

Travel news

You can get travel news on some of the TomTom Go range in one of two ways.

Traffic iconMobile Phone: Via a mobile phone's Internet connection. You will need a mobile phone that can connect to the Internet and has Bluetooth. You can 'pair' your phone and TomTom Go, and at regular intervals, the TomTom will use your phone's Internet connection to download travel news. More

Using RDS travel data: In some countries, including the UK, there's a travel data service called RDS-TMC that's broadcast over FM radio. The service is free, and some TomTom devices, such as the TomTom Go 720T can make use of a plug-in RDS-TMC receiver.

For more on getting traffic information on your TomTom, see our TomTom Traffic page

Extra voices

TomTom products allow you to use different voice files to suit your mood. You can install multiple voice files and switch between installed voices. The TomTom CD comes with a number of different voice files, but there are a couple of other places to pick up some new voices to heighten your driving pleasure.

You can download a few extra voices directly from TomTom's site - we opted for John "Bear right, Badger Left" Cleese. As well as TomTom's site, we recommend Sat Nav Voices as a top place to pick up a new voice for your TomTom - their range includes
White Van Man, The Voice of God, a Geeza, Manuel from Barcelona, and the rather bizarre Cat Nav. Our favourite? Sexy Sabrina... for those long boring journeys... "would you mind jut turning to the left for me sweetie?"

TomTom VoicesOnce downloaded, voices can be installed from your PC using TomTom Home. (Help on copying). Voices can be activated on the TomTom via 'Change Preferences > Voice preferences'

Extra maps

It's possible to buy other maps for your TomTom Go 720. These are available for a number of different countries and regions, such as: Western Europe, Italy / Spain, Portugal, Andorra / France / Great Britain / Belgium, The Netherlands & Luxembourg / Germany, Austria, Switzerland, Poland & Czech Republic / Sweden, Denmark, Finland, Norway / USA / Australia.

You can purchase and download maps online from TomTom's site, and install them using the TomTom Home PC software.

Extra POIs

POI stands for Point of Interest, and is a database of locations that can be overlaid onto a TomTom map. One obvious example of this, is a speed camera location POI, and we outline how to install and set up a speed camera database on our TomTom Safety Camera page.

The process of installing a POI, is that you need to copy two files into the folder that contains the map that you want to associate the POI with. The two files are:

  • The database itself, with a .ov2 file extension (e.g. gnomeshops.ov2)
  • An icon - This is a bitmap file with the same name as the POI file (e.g. gnomeshops.bmp)

For help copying POIs into the right folder on your TomTom, follow the example for the camera POI

If you're looking for other POI databases to install, try TomTom Plus, TomTom's list of POIs here , or the PocketGPS POI list

The pre-supplied POIs are in a file called poi.dat - You can rename this if you don't want them to appear in your POI list - or you can delete the file to save space (keep a copy, just in case)

Copying files to TomTom

If you're looking to copy files (such as voices, maps or POI databases), here's how you do it:

Connect the TomTom to the PC using the USB connector. To transfer files, you can either use the TomTom Home application (From, or you can copy files manually.

TomTom PC connectionWhen connected, the TomTom's internal disk drive can be found in My Computer, if you want to take a look or change files. Once connected, go to My Computer, and you should find a drive called "TomTom". Double-click this, and you should be presented with a view of the contents of the memory card that's installed in the TomTom Go 720. You can then use Windows drag-and-drop to copy files.


TomTom One Case A range of accessories are available for TomTom products, including additional maps, car mount kits, power adapters, car chargers, an external antenna and a selection of cables. We'd also suggest you consider getting a TomTom Go 720 Carry Case to keep your screen scratch-free.

Try the following online retailers:

Updated maps

Your TomTom will be supplied with map data from mapping firm Tele Atlas N.V. Based on our previous experiences of TomTom products, it seems that new maps are released around once a year - updated maps take changes in roads and new road/property developments into account.

TomTom's PC application "TomTom Home" should be able to tell you if new maps are available, and buy new updated maps. Otherwise, check TomTom's site for information on new maps.

The TomTom Go 720 make use of something called MapShare, and can be updated using TomTom Home to reflect road changes spotted by other road users.

TomTom Map Share

Mapshare allows users to make changes to their maps and upload them to TomTom to share with other users. A nifty way of keeping maps up-to-date.

TomTom Map Share requires application version 7.x (or above), and map version 675.1409 (or above) to be installed on your TomTom. See our FAQ for help with New maps and Software versions.

PC Connectivity

Your TomTom Go 720 can be connected to a PC using the supplied USB lead. With the TomTom switched off, connect the USB lead from the TomTom Go 720 to the PC, then turn on the TomTom. The PC should detect the TomTom and let you either access the storage on the device via My Computer, or support features like software and map updates via TomTom's PC Software, called TomTom Home

If you're not able to get a connection between your TomTom and your PC, try:

  • Make sure you have the latest version of TomTom Home from
  • Try another USB port on your PC
  • Check Start > Settings > Control panel > System > Hardware > Device Manager to make sure that there are no problems with connected devices
  • Try asking in our forum, including details such as version number, operating system, error messages, etc.

Driving without a route

We've been asked a couple of times how to make use of TomTom without having a planned route in mind. TomTom is really designed as a navigator, but there are a couple of options if you just want to use it as an electronic map:

  • Use it with the volume turned down - tap on the bar at the bottom of the screen, and turn the volume bar to minimum
  • TomTom Clear Route iconAfter a route has been set, you can clear the route - Go to the main menu, and look for the 'Clear route' menu option
  • Switch to Map mode - tap on the screen, and scroll to 'Browse map' - You'll be able to see your position plotted on a zoomable map.
  • We've also had some luck with the following. Set up a short route with a close destination. Drive to that destination. Once TomTom's got you to that destination, it doesn't seem to mind what you do next, and will continue to show the navigation screen, but without route or spoken directions.

Deleting recent data The TomTom software doesn't seem to support the option to remove addresses that you've recently visited, or routes that you've recently calculated.
Recent address information is held in the cfg file that is stored in your map folder (e.g. Great_Britain-Map
) - if you really must remove your old addresses, deleting the config file will do this - but you'll also lose all of your other customised settings and favourites, as these are also held in the cfg file - you're advised to take a copy of the cfg file before deleting it - just in case you regret deleting the cfg file.
If anyone knows of an easier way, please let us know
Manual The TomTom Go 720 manual is available for download as a PDF file from TomTom's site. At the time of writing, the link to the PDF manual can be found here: TomTom Go 720 PDF Manual. TomTom Manuals can be found at

The TomTom Go 720 has a built-in non-removable Lithium-Ion rechargeable battery. It's advised to charge the battery fully before using for the first time. TomTom states a battery life of five hours operation from a full charge. Stated recharge time is two hours.

If you don't use the TomTom Go 720 for a while, it will eventually lose its charge and need recharging before it can be used again. From our experience, some TomTom devices that are completely without power need to be plugged into a power supply (USB, car or mains) for about a minute, to get enough charge to boot. They can then be used while the charge is building up.

Power supply

The TomTom Go 720 runs from an internal rechargeable battery, and can be charged via a supplied 12/24V cigarette lighter, A PC USB or via a mains adapter. The supplied car charger is a 12/24V charger with a 5V 2A output.

It's possible to charge the TomTom Go 720 from a PC using a USB 'B' lead. As the USB-B connector is standard, a number of mains and car chargers designed for other devices (such as phones and MP3 players) should work.

Mains and car adapters are available from Partmaster Direct. We've been able to charge our TomTom Go 720 using a Creative Vision M charger. Try Carphone Warehouse and MobileShop for some generic USB chargers.

Setting the clock To set the time and date on the TomTom Go 720, go to the menu, select 'Change Preferences' and keep pressing the Forward allow until you get to the screen with the 'Set Clock' icon.
GPS Status and info GPS statusFor those interested in all things GPS, note that tapping on the GPS satellite signal ico will open up a screen that provides you with a summary of the GPS signal that's being received - this shows longitude & latitude, current speed and direction, plus the reference number and signal strength of each GPS satellite that's found. Click on the image for a full-screen picture of the GPS screen.
In-car reception

For the TomTom Go 720 to work in-car, the unit needs to "see" a fair amount of sky to get line of sight with the orbiting satellites. The 720 is normally positioned using the windscreen mount that's suckered to the front windscreen, which gives it the best chance of seeing the sky. Other windows, and possible even the sunroof, can often get enough visibility of the sky to get reception of three or more satellites - which is enough for a lock.

In some rare cases, a heated windscreen may reduce reception (and in some cases, prevent it - but not in the three front-heated cars we've tried). In the event that the One can't see the satellites, an external aerial can be attached to the Go - this is available as an accessory. Try our forum if you want more advice on reception.


The TomTom Go 720 supports navigation to full UK postcodes. Here's how to enter a postcode:

  • Press "Navigate to"
  • Press "Address"
  • Press "Postcode"
  • You're prompted to enter a postcode - the screen confirms street as you type
  • You enter the full postcode, and tap 'Done'
  • You're prompted for House number, then press 'Done'

TomTom Postcodes

Connecting to a mobile

If you've got a TomTom Go 720 and a mobile phone that has Bluetooth, you can get the Go 720 to connect to the Internet. To do this, your phone must be set up to make Internet connections using GPRS. Once connected, you can download travel news and weather reports using the TomTom Plus service.

Here's a quick guide on how to pair your TomTom Go 720 with a Bluetooth mobile phone, so you can connect for live traffic data:

  • Turn on Bluetooth on your mobile and make sure it's set to Discoverable
  • From the TomTom, go to the "Connect to your phone" option, then start scanning for phones
  • The TomTom will scan for mobile phones, and if it finds yours, will try to "pair", and check that your phone can make a connection
  • Your phone may require a password to establish a paired connection. The default passcode is '0000'
  • The TomTom should then try to establish a data connection using your phone. Assuming all goes well, your phone should connect to the default Internet provider on your phone, and you should get a confirmation message on the TomTom. It will then be set and ready for use with TomTom Plus online data services.
  • To save hassle, you should go to your phone's Bluetooth control panel and set the TomTom One as "Set as authorised"

Your mobile phone will need an Internet connection - commonly using the GPRS mobile Internet service (as opposed to a WAP or MMS connection) for TomTom Plus to work. If you need help getting your mobile phone to connect to the Internet, try our Connect page

The following pages may also help: Using Bluetooth and GPRS in the UK . If you need more help, ask in our Navigation forum.


Looking to adjust your TomTom's voice prompt volume? While navigating, tap on the area of the screen below the map where the 'distance to next junction' is displayed, to pop up a volume slider.

Note that the Go 720 has an option to automatically adjust the volume of voice prompts depending on the speed (noise) that the car's travelling. You can alter this from the Change Preferences > Volume option.

Also note that you can get the Go 720 to broadcast its voice commands on an FM radio, so you can use the car's speakers and volume controls if you've opted to use this feature.

Bluetooth Hands-free

We've been asked if the TomTom Go 720 supports hands-free dialling to a Bluetooth mobile. The answer is yes.

Setting up speed cameras

Traffic CamsSome basic instructions on how to install the UK Speed Camera database:

  1. Download the latest version of the database from
  2. Unzip all of the files into a folder on your PC. (If you need an unzip program, use Winzip). When unzipping, don't use WinZip's "Use folder names" option - this means that all of the files go into a single folder, as opposed to being unzipped into several folders.
  3. There are lots of files in the ZIP file (over 220), which you may want to experiment with later, but we're going to start with the basics. We suggest you copy just the GATSO, Red-light and Mobile camera overlay files. To do this, you need to copy just the files we're about to list from the ZIP file onto the supplied SD card. These need to be manually copied to the same folder on the card as the one that holds the Navigator map files. To do this:

    TomTom PC connectionConnect the One to your PC with the USB lead, then use Windows 'My Computer' to open the "TOMTOM" drive. Once you have opened the drive, you will see a number of files and folders. Double-click the map folder. In the UK, this called Great_Britain-Map. The folder will open to show a number of files, including some called cline, cnode, cname, etc.
  4. You then need to drag or copy the following files from the camera database into the map folder on the One:
    - pocketgps_uk_gatso.ov2
    - pocketgps_uk_gatso.bmp
    - pocketgps_uk_redlight.ov2
    - pocketgps_uk_redlight.bmp
    - pocketgps_uk_mobile.ov2
    - pocketgps_uk_mobile.bmp
  5. Once you've copied the files, the contents of the map folder should look something like this screenshot. Now disconnect the USB lead
  6. Start the One, go to the menu, select "Change preferences" and select "Manage POI"
  7. Select "Enable / Disable POI" and select the speed camera POIs you've just copied. Then, press "Done"
  8. You may want to set "Warn when near POI" to get an audible notification when you're approaching a camera
  9. When you next view a map or use Navigate, you should see the cameras

The default set of camera files should take up only around 250k of space, so will fit comfortably on the SD card supplied with the UK One.
The Camera Database ZIP file contains a number of other files, such as files for 20, 30, 40 mile-per-hour cameras - see the readme file in the ZIP file for details of these other files.

If the camera files aren't being picked up in the 'Manage POI' view, then you've probably copied the wrong files, or put the right files in the wrong location. If you have a problem, take a look at our image of our map folder, and compare it with yours, to double-check that you have the same files in the same folder (ignore the file dates).

We have a page dedicated to installing safety cameras
- See our TomTom Cameras page

Other questions

Some other questions we've been asked:

  • Q. Can you install the Safety Camera Database for GB (Pocketgps version) on the TomTom Go 720 Europe? Yes - we're not aware of any issues.

  • Q. Can I set up a multi-drop itinerary and get TomTom Go 720 to calculate the best/shortest/fastest route to encompass all drops? - The TomTom Go 720 supports itinerary planning where you can set up multiple points to navigate to. The list of stops can be saved and manually reordered. The TomTom Go 720 does not support optimising the itinerary to reorder in the most efficient way.
  • Q. Does this TomTom support bridge heights, or width & weight limits? - No. Presumably as this would be costly to implement and of limited use to the majority of TomTom users. Let us know if you can recommend a Satnav that supports these features. Update: Low Bridges datafile available for TomTom.
  • TomTom Language iconQ. My TomTom is in the wrong language - how do I change it? Go to 'Change preferences', go to Page 8 and select the 'Change language' icon, pictured to the right.


Got a question, or need help? Ask in our TomTom Sat Nav forum


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