o2 online information

o2 online carries a range of the latest mobiles and smartphones, or if you prefer, you can keep your own handset and go for a SIM-only deal

Four free SIM cards!

o2 is offering four free SIM cards. Each SIM comes with unlimited O2 to O2 free calls and texts when you top up just £15 a month. Get your SIM cards at freesimo2.o2.co.uk

If your o2 handset is stolen, call o2 immediately:

• Contract: 08705 214000
• Pre-pay: 08705 678678

As well as being able to access your o2 email from the o2 website, you can also access your mail from common email applications like Outlook, or from your PDA email application (e.g. Pocket PC, Palm or Psion). The details needed are as follows:
Incoming (POP3) server: mail.o2.co.uk
Outgoing (SMTP) server: smtp.o2.co.uk or mail.o2.co.uk
Username: <Your o2 logon name>@o2.co.uk (e.g. myusername@o2.co.uk)
Password: The password used to log on to the o2 website

Here are a couple of options for those looking for an o2 SIM card:

• UK residents can get up to four free o2 Pay-as-you-go SIM cards from freesimo2.o2.co.uk.
• Alternatively, you can get a SIM card on contract direct from o2 online

• You can cancel your contract within the first 14 days without charge
• If you've entered into a deal with a handset, you'll have agreed to a minimum 12 month O2 airtime contract. Charges paid by direct debit.
• If you've been in your contract for more than 12 months, you can terminate your account giving the required notice.

Get the o2 logo sent to your mobile for free via this link: Free Logos. From here, select Logos, and enter "o2" in the search box.

Users with an o2 account should be able to use their phone overseas, but note the following:

• You need to contact Customer Services to enable "International roaming".
• Not all phones work in all parts of the world - if you're travelling to the US, they use a different frequency range than Europe, and you'll need a tri-band phone.

• WAP and GPRS access whilst you are abroad is not free
• Text messaging and data access from abroad (including Channel Islands and Isle of Man) will be charged at the foreign network operators prevailing rates for a text back to the UK.
• Text messages sent from the UK to non UK mobiles on foreign networks will not be included in your free allowances and will cost 20p per message, at all times to 110 countries worldwide

For details of using o2 overseas, see the o2 Travelling Abroad page on o2's site

Want to get some cash from your Smartphone?

Mobile phone network operators are desperate for information on how you use your smartphone, and will pay for that info. Get £15 for signing up with this on-device survey, then a further £5 a month. Check www.mobilepanel.co.uk for the details.

To access your voicemail account from a standard landline phone, you'll need to use your personal o2 voicemail retrieval phone number. If you don't already have this number, dial +44 7802 090100 and when prompted, enter your o2 mobile phone number. The system will check your account, then send you a text message which contains a phone number that you can use to access your voicemail while you are overseas.

To access your o2 voicemail, dial your personal voicemail retrieval phone number and when connected, enter your mobile phone number followed by a *. During the greeting, key *<your PIN>, then key 2.
If outside the UK, remember to prefix with +44 and lose the first '0', e.g. +447802 090100.

Alternatively: We've also had luck accessing o2 voicemail while roaming, by dialling our own o2 mobile number from our o2 handset. It seems that with some roaming partners, the system recognises it's you that's dialling, and diverts you to your own voicemail account.

To change your greeting, you need to connect to your mailbox (as above). Then, go to the o2 Voicemail Main Menu, and select 'Greetings', which is option 3. You can change your name and your voicemail answerphone greeting from here.

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