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Orange information
This page contains information on UK Network Operator Orange.
At
FileSaveAs, we have pages dedicated to helping mobile users setup their
phones for Web, Wap, media-messaging and email, and this page contains
specific information that may be of use to Orange customers.
Why choose Orange?
Orange is generally recognised as one of the more up-to-date and forward-thinking networks - they have a strong handset lineup, including a range of Windows Smartphones, and now offer enhanced services such as live travel cameras and 3G data services. They're also good to their Pay As You Go customers, offering 3000 free evening and weekend texts a month as long as they top-up by a minimum of £15 a month. Find out more at www.orange.co.uk
|
The Sony Ericsson k300i
It's available free on Orange pay-monthly, or only £59.99 on Pay-as-you-go... compared with the PAYG handsets available on other networks, this represents a great deal. More at www.orange.co.uk |
Orange's
Sony Ericsson K300i is a powerful little phone with a built-in
camera for taking stills or short video clips. It has a 17 day
standby time, and the following features:Orange useful information:
|
SMS
Service Centre number:
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+447973100973
or +447973100974. This number is used to configure your phone for sending text messages. (See SMS page) |
|
Handset's
serial number:
|
Enter '*#06#' as a phone number, to get your handset's serial number (known as the IMEI) - useful if your phone is stolen |
|
Software
version:
|
Enter '*#0000#'' as a phone number, to get your handset's software version number. Doesn't work with all makes of handset |
| Pay as you go credit | Dial 453 from your mobile for the balance equiry service, to check how much remaining credit you have |
| Contacting Customer Services |
For Customer Services:
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| Stolen handset | If
your Orange handset is stolen, call Orange Customer Services immediately:
|
Orange WAP settings
WAP gives you access to special pages optimised for use on a mobile phone. For more on WAP, see our WAP page.
The Orange WAP settings can be found on our WAP Settings page
Orange GPRS settings
GPRS allows for what has become known as "always on" data connection for GSM mobile phones, allowing for faster WAP browsing, web surfing and email. Your network operator must enable GPRS settings for your SIM card before you can use this. You'll need to contact Customer Services. For more on GPRS, see our GPRS page.
The Orange GPRS settings can be found on the Orange section of our GPRS Settings page
Orange MMS settings
MMS is the abbreviation for Multi-media messaging - sending images and videos between mobiles. Your network operator must enable MMS settings for your SIM card before you can use this. You'll need to contact Customer Services. For more on picture messaging, see our MMS page.
The Orange MMS settings can be found on the Orange section of our MMS Settings page
For more help, see our Connected? page
Mobile phone network operators are desperate for information on how you use your smartphone, and will pay for that info. Get £15 for signing up with this on-device survey, then a further £5 a month. Check www.mobilepanel.co.uk for the details. |
Orange Frequently-asked questions:
| How do I get the Orange logo on my mobile? |
|
| What is my SIM card PIN? | The number is printed on the delivery slip that comes with your SIM card. Note that you get three tries to enter the PIN, and your phone will be locked if you fail after these tries. You'll then need to contact Orange to get a PUK code (see below). |
| What is my PUK code? | You will be asked for your PUK code if you've had more goes at guessing your SIM card PIN code than you're allowed. You'll need to phone Orange's Customer Services department if your phone is prompting you for a PUK code - they can provide you with a PUK code to unlock your SIM card once they have verified your identity. For security reasons, it's only the network operator that can legally provide you with a PUK code to unlock your SIM. |
| Using services abroad | Users
with an Orange account should be able to use their phone overseas,
but note the following:
For details of using Orange overseas, see the coverage and calling abroad page on the Orange site. |
Get
the Voda logo sent to your mobile for free via this link: Orange Answer Phone Voicemail Frequently-asked questions:
|
Voicemail
retrieval number: |
123 from an Orange phone |
Change your voicemail settings |
Dial 123 from your Orange phone to change your answer phone settings. |
| Accessing voicemail from a landline or from abroad | To
access your voicemail account from a standard landline phone, call
07973 100123. You
will then be prompted for your Orange number followed by the # key,
then enter your PIN. If outside the UK, remember to prefix with +44 and lose the first '0', e.g. +447973 100123 |
| What is my PIN? | Orange's default voicemail PIN is 1111. If you haven't set a PIN, this is likely to be your PIN number. If in doubt, you'll need to contact Orange customer services. |
 |
 The FrequencyCast podcast covers UK technology, mobile phones and digital TV. Listen to our free shows online or download to your MP3 player 60 second teaser | Get via iTunes | Latest Show | More Info |
Useful links:
- www.orange.co.uk - Orange's UK homepage
- Free Orange logo - Click here, select Logos, and enter "Orange" in the search box.
Question not answered? Please ask in our forum
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