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BT Yahoo Information

BT Yahoo

BT Total Broadband

BT offers dialup and broadband Internet services to UK customers.

This page provides basic information on the services they offer, with setup information primarily aimed at dial-up customers. For help with Broadband, see our BT Total Broadband page.


Several tariffs are currently available, including:

Package
Monthly fee
Details
Broadband From £7.95 * BT Total Broadband - Speeds up to 8Meg, with their top package offering a free wi-fi router, free digital TV and unlimited downloads. Using Broadband from BT offers a service from a trusted name, with the largest Broadband infrastructure in the UK.

Special offers: BT are offering a range of extras to encourage people to make the switch to Broadband. Currently they're offering:

  • Free modem (Get a free wireless router with Options 2 and 3... the BT Home Hub)
  • Free Security protection: Anti-phishing, Spam email filter, Email anti-virus protection, Pop-up blocker, Parental controls, Anti-spyware & Identity theft support
  • Free BT Vision Digital TV hard-disc recorder and access to on-demand content on your telly (more)
    BT Vision set-top box
  • Inclusive Wi-fi minutes from BT Openzone wifi access points
  • Multiple email addresses and 15 Meg of website space
  • Free Technical Support (0800 number)

BT offers the following Broadband options:

  • Option 1* - £7.95 for the first three months for speeds up to 8 Meg. 5 Gig monthly transfer allowance.
  • Option 2 - £13.99 for the first three months for speeds up to 8 Meg. 8 Gig monthly transfer allowance. Comes with Norton Security, 11 email addresses and a free BT Wireless hub.
  • Option 3 - £18.99 for the first three months for speeds up to 8 Meg. Unlimited monthly download. Comes with Norton Security, 11 email addresses and a free BT Wireless hub.

More details at www.bt.com/btbroadband
Anytime £15.99

Dial-up access. Unmetered access to the Internet via a freephone number for up to 150 hours a month, with 10 email addresses, and 15 Meg of webspace. Payable by credit card or direct debit.

More details at register.btinternet.com

Pay-as-you-go None

Dial-up access. Only pay when you're online (by the minute) - great for low or mobile users. Charged at 1p per minute evenings and weekends. 5 email addresses and 15 Megs of webspace.

More details at register.btinternet.com

Prices correct as at 05 May 2008

BT Yahoo Mail
Example of BT Yahoo Webmail


BT Yahoo settings

Username / login name <username supplied by BT Yahoo, e.g. myname@btinternet.com>
Incoming (POP3) email server mail.btinternet.com
Outgoing (SMTP) email server mail.btinternet.com (Note: Now requires Secure Authentication)
Website (FTP) server ftp.btinternet.com or ftp.uk.geocities.com
Dial-up numbers: BT Yahoo Anytime 0808 993 3001
BT Yahoo Pay-As-You-Go 0845 756 0000
International PSTN 00 44 121 478 9200
News (NNTP) server news.btopenworld.com

Useful BT Yahoo information

  • Dialup service status report: Call 0800 731 7777 or click here
  • Broadband service status report: Call 0800 169 0199 or click here
  • Technical support helpdesk: 0906 302 3456. Calls charged at 50p/minute.
  • Broadband technical support: support@btopenworld.com
  • Billing / Customer Services: 0870 241 4567 between 8am and midnight. Alternatively, 0845 600 7030

Setting up BT Yahoo on your mobile device:

If you have a mobile phone or handheld computer that can connect to the Internet for web and/or email, you may be able to connect with BT Yahoo on the move.
We have pages setup dedicated to providing a walkthrough of how to get BT Yahoo set up. Click on one of the following for specific setup details:

If your phone isn't covered in the list above, it means we don't have a dedicated step-by-step page, but the notes in this box should help.

First... If you're not a BT Yahoo customer, sign up to BT Yahoo free-of-charge and get a pay-as-you go account. No subscription fee, and you only pay standard rates for the time you're online. Go to register.btinternet.com from a PC, and create an account. You'll then get some details that you'll need to set up your account on your mobile device. Here's a summary of what you'll need to enter on your mobile device:

  • Connection name: BT Yahoo
  • Data bearer: GSM
  • Phone number: 0845 756 0000
  • Username: (This is your email address, e.g. myname@btinternet.com)
  • Password: (as advised by BT Yahoo)
  • Outgoing mail server: mail.btinternet.com
  • Incoming mail server: mail.btinternet.com
  • Mailbox type: POP3

Frequently asked questions

How do I get an account? You can sign up for a BT Yahoo! account on one of the following links: Dialup account or Broadband account
BT Yahoo on a mobile device

We have pages of information on how to access BT Yahoo email on handheld computers and smartphones. If you're looking to get set up for handheld access to BT Yahoo, try one of the following links:
Status check

If you're having problems with BT Yahoo, first off, check that their services are running correctly at their Service Status page. Check the Dialup-status page or Broadband status page for info on any problems with BT Yahoo. Alternatively, call free on 0800 731 7777 (dialup) or 0800 169 0199 (broadband)

Check mail online

BT Yahoo customers can access their email via the webmail service.

  • Go to bt.yahoo.com
  • Enter your username (e.g. yourname@btinternet.com) and password
  • From under the heading "BT Yahoo! Mail Preview", select "Inbox"
Faster connection? OnSpeed, for faster connectivityIf you're not able to get Broadband where you are and still want to get the speed benefits of a Broadband connection - or you're looking for a faster connection without the Broadband outlay - you might want to take a look at the service from OnSpeed.

If you are running on a dial-up (narrowband) connection the speed difference with this service can be dramatic. It should increase your speed by up to 10 times. To use it, you'll need to download the special software from the OnSpeed website. Once installed, you won't even notice it's there, it runs in the background speeding up your Internet connection and compressing data automatically. More details on our OnSpeed page
CD of BT Yahoo software

We've heard from a number of site visitors saying that they have a problem with the "order your CD" button on the BT Yahoo site. Here are some notes on this:

  • First off, the FileSaveAs website is not part of BT - so please don't ask us to send you a disk, or forward on your personal details. We can't help with CDs.
  • New or existing customers can download the BT Internet software, so you don't need a CD - pick PAYG or Anytime from register.btinternet.com and download the software you need
  • Try giving BT a call to request a CD - The number we have for BT Yahoo dial-up is 0870-241 4567. We understand that the number for a Broadband CD is 0800 085 7343. If you know a better number for BT Yahoo Customer Services, please let us know.
Closing account If you're looking to close your account, call the Customer Relation Team on 0800 085 2819 to arrange this. If it's a Pay-as-you-go account, you don't need to cancel (as you're not paying anything anyway), but if you wish to cancel, the number is 0870-241 4567.
If you're looking for an alternative to BT, see our Internet page.

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