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BT Yahoo Information
BT
offers dialup and broadband Internet services to UK customers.
This page provides
basic information on the services they offer, with setup
information primarily aimed at dial-up customers. For help with Broadband,
see our BT Total Broadband page.
Several tariffs are currently available, including:
Package |
Monthly
fee |
Details |
| Broadband |
From
£7.95 * |
BT Total Broadband - Speeds up to 8Meg, with their top package offering a free wi-fi router, free digital TV and unlimited downloads. Using Broadband from BT offers a service from a trusted name, with the largest Broadband infrastructure in the UK.
Special offers: BT are offering a range of extras to encourage people to make the switch to Broadband. Currently they're offering:
- Free modem (Get a free wireless router with Options 2 and 3... the BT Home Hub)
- Free Security protection: Anti-phishing, Spam email filter, Email anti-virus protection, Pop-up blocker, Parental controls, Anti-spyware
& Identity theft support
- Free BT Vision Digital TV hard-disc recorder and access to on-demand content on your telly (more)
- Inclusive Wi-fi minutes from BT Openzone wifi access points
- Multiple email addresses and 15 Meg of website space
- Free Technical Support (0800 number)
BT offers the following Broadband options:
- Option 1* - £7.95 for the first three months for speeds up to 8 Meg. 5 Gig monthly transfer allowance.
- Option 2 - £13.99 for the first three months for speeds up to 8 Meg. 8 Gig monthly transfer allowance. Comes with Norton Security, 11 email addresses and a free BT Wireless hub.
- Option 3 - £18.99 for the first three months for speeds up to 8 Meg. Unlimited monthly download. Comes with Norton Security, 11 email addresses and a free BT Wireless hub.
More details at www.bt.com/btbroadband |
| Anytime |
£15.99 |
Dial-up access. Unmetered
access to the Internet via a freephone number for up to 150 hours
a month, with 10 email addresses, and 15 Meg of webspace. Payable
by credit card or direct debit.
More details at register.btinternet.com |
| Pay-as-you-go |
None |
Dial-up access. Only pay
when you're online (by the minute) - great for low or mobile users.
Charged at 1p per minute evenings and weekends. 5 email addresses
and 15 Megs of webspace.
More details at register.btinternet.com |
Prices
correct as at 05 May 2008
Example of BT Yahoo Webmail
BT Yahoo settings
| Username
/ login name |
<username
supplied by BT Yahoo, e.g. myname@btinternet.com> |
| Incoming
(POP3) email server |
mail.btinternet.com |
| Outgoing
(SMTP) email server |
mail.btinternet.com (Note: Now requires Secure Authentication) |
| Website
(FTP) server |
ftp.btinternet.com
or ftp.uk.geocities.com |
| Dial-up
numbers: |
BT Yahoo Anytime
0808 993 3001 BT Yahoo
Pay-As-You-Go 0845 756 0000
International PSTN 00 44 121 478 9200 |
| News
(NNTP) server |
news.btopenworld.com |
Useful BT Yahoo information
- Dialup
service status report: Call 0800 731 7777 or click
here
- Broadband service
status report: Call 0800 169 0199 or click
here
- Technical support helpdesk: 0906 302 3456. Calls charged at 50p/minute.
- Broadband technical
support: support@btopenworld.com
- Billing / Customer
Services: 0870 241 4567 between 8am and midnight. Alternatively, 0845
600 7030
Setting
up BT Yahoo on your mobile device:
If
you have a mobile phone or handheld computer that can connect
to the Internet for web and/or email, you may be able to connect
with BT Yahoo on the move.
We
have pages setup dedicated to providing a walkthrough of how
to get BT Yahoo set up. Click on one of the following for specific
setup details:
-
Windows Mobile - Such as the IPAQ, Dell Axim and Pocket Loox
range
- Palm
OS device - Such as a Tungsten, Palm V, Clie or Treo
- Psion
PDA handheld - including Psion's Series 5mx, Revo,
and Series 7 machines
-
Nokia Communicator -
For Series 80 communicator devices such as the Nokia 9210,
9300 and 9500
-
Nokia
7650 , Nokia 3650, Nokia
6600 , Nokia N-gage, SonyEricsson P800 and SonyEricsson P900 smartphones
If your phone isn't covered in the list above, it means we don't
have a dedicated step-by-step page, but the notes in this box
should help.
First... If you're not a BT Yahoo customer, sign up to BT Yahoo free-of-charge and get a
pay-as-you go account. No subscription fee, and you only pay
standard rates for the time you're online. Go to register.btinternet.com from a PC, and create an account. You'll then get some details
that you'll need to set up your account on your mobile device.
Here's a summary of what you'll need to enter on your mobile
device:
- Connection
name: BT Yahoo
- Data
bearer: GSM
- Phone
number: 0845 756 0000
- Username:
(This is your email address, e.g. myname@btinternet.com)
- Password:
(as advised by BT Yahoo)
- Outgoing
mail server: mail.btinternet.com
- Incoming
mail server: mail.btinternet.com
- Mailbox
type: POP3
|
Frequently
asked questions
| How
do I get an account? |
You
can sign up for a BT Yahoo! account on one of the following links: Dialup
account or Broadband
account
|
| BT
Yahoo on a mobile device |
We have pages
of information on how to access BT Yahoo email on handheld computers
and smartphones. If you're looking to get set up for handheld access
to BT Yahoo, try one of the following links:
|
| Status
check |
If you're having problems
with BT Yahoo, first off, check that their services are running
correctly at their Service Status page. Check the Dialup-status
page or Broadband
status page for info on any problems with BT Yahoo. Alternatively,
call free on 0800 731 7777 (dialup) or 0800
169 0199 (broadband) |
| Check
mail online |
BT Yahoo customers can access
their email via the webmail service.
- Go to bt.yahoo.com
- Enter your username (e.g.
yourname@btinternet.com) and password
- From under the heading
"BT Yahoo! Mail Preview", select "Inbox"
|
| Faster
connection? |
If
you're not able to get Broadband where you are and still want to get
the speed benefits of a Broadband connection - or you're looking for
a faster connection without the Broadband outlay - you might want
to take a look at the service from OnSpeed .
If you are running on a dial-up (narrowband) connection the speed
difference with this service can be dramatic. It should increase your
speed by up to 10 times. To use it, you'll need to download the special
software from
the OnSpeed website. Once installed, you won't even notice it's there, it runs
in the background speeding up your Internet connection and compressing
data automatically. More details on our OnSpeed
page |
| CD of BT Yahoo software |
We've heard from a number of site visitors saying that they have a problem with the "order your CD" button on the BT Yahoo site. Here are some notes on this:
- First off, the FileSaveAs website is not part of BT - so please don't ask us to send you a disk, or forward on your personal details. We can't help with CDs.
- New or existing customers can download the BT Internet software, so you don't need a CD - pick PAYG or Anytime from register.btinternet.com and download the software you need
- Try giving BT a call to request a CD - The number we have for BT Yahoo dial-up is 0870-241 4567. We understand that the number for a Broadband CD is 0800 085 7343. If you know a better number for BT Yahoo Customer Services, please let us know.
|
| Closing
account |
If you're
looking to close your account, call the Customer Relation Team on
0800 085 2819 to arrange this. If it's a Pay-as-you-go account, you
don't need to cancel (as you're not paying anything anyway), but if
you wish to cancel, the number is 0870-241 4567.
If you're looking for an alternative to BT, see our Internet page. |
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