T-Mobile - UK Mobile Phone Network Information
This page contains information on UK Network Operator T-Mobile.
FileSaveAs, we have pages dedicated to helping mobile users setup their
phones for Web, Wap, media-messaging and email, and this page contains
specific information that may be of use to T-Mobile customers.
Featured handset: Google G1
The G1 is the first phone to be powered by the mobile phone operating system from Google, known as Android. If you want Google on the move, this phone has a built-in web browser, Gmail, touch screen, GPS receiver for Streetmaps, a 3 meg camera, and a slide-away keyboard. Top choice, and available online on T-Mobile in the UK from www.t-mobile.co.uk
More on the G1 on the T-Mobile network on our Google G1 page
T-Mobile useful information:
|SMS Service Centre number:||+447958879879.
This number is used to configure your phone for sending text messages. (See SMS page)
|Handset's serial number:||Enter '*#06#' as a phone number, to get your handset's serial number (known as the IMEI) - useful if your phone is stolen|
|Enter '*#0000#'' as a phone number, to get your handset's software version number. Doesn't work with all makes of handset|
|Pay as you go credit||To check how much remaining credit you have on your pre-pay account, call the automated balance line on 150|
|Contacting Customer Services||
For Customer Services:
You can email T-Mobile via the Contact us link on the T-Mobile homepage: www.t-mobile.co.uk
|Stolen handset||If your T-Mobile handset is stolen, call T-Mobile Customer Services immediately on 0845 412 5000|
T-Mobile GPRS / 3G settings
GPRS allows for what has become known as "always on" data connection for GSM mobile phones, allowing for faster WAP browsing, web surfing and email. Your network operator must enable GPRS settings for your SIM card before you can use this. You'll need to contact Customer Services. For more on GPRS, see our GPRS page.
The T-Mobile GPRS settings can be found on the T-Mobile section of our GPRS Settings page
T-Mobile MMS settings
MMS is the abbreviation for Multi-media messaging - sending images and videos between mobiles. Your network operator must enable MMS settings for your SIM card before you can use this. You'll need to contact Customer Services. For more on picture messaging, see our MMS page.
The T-Mobile MMS settings can be found on the T-Mobile section of our MMS Settings page
For more help, see our Connected? page
T-Mobile WAP settings
WAP gives you access to special pages optimised for use on a mobile phone. For more on WAP, see our WAP page.
The T-Mobile WAP settings can be found on our WAP Settings page
Got an old mobile phone handset that you're no longer using? Don't leave it gathering dust - recycle it. You may even be able to make some money for getting rid of your old phone safely.
For a summary of the best deals on making cash from your old handset, try the comparison search tool at www.sellyouroldmobile.co.uk
T-Mobile Frequently-asked questions:
|What is my SIM card PIN?||
The PIN code for your T-Mobile SIM card is printed on the delivery slip that comes with the SIM card. If in doubt, try T-Mobile's default PIN code for SIM cards, which is 1210.
|What is my PUK code?||
You will be asked for your PUK code if you've had more goes at guessing your SIM card PIN code than you're allowed. You'll need to phone T-Mobile's Customer Services department if your phone is prompting you for a PUK code - they can provide you with a PUK code to unlock your SIM card once they have verified your identity.
For security reasons, only T-Mobile can legally provide you with a PUK code to unlock your T-Mobile SIM card.
|Data services / 3G||
If you want to connect your laptop to the Internet while away from home or the office, look at T-Mobile Mobile Broadband offering - Their 3G network covers a reasonable amount of the UK.
Their Mobile Broadband tariff provides high speed mobile Internet access up to 1.8Meg using a USB modem. The USB modem is free when you take out a 12 month contract.
|Using services abroad||
Users with a T-Mobile account should be able to use their phone overseas, but note the following:
For details of using T-Mobile overseas, see the Roaming & International section on the T-Mobile site
|Voicemail retrieval number:||
Many network operators have a single number (such as 901 or 123) to get to voicemail. With T-Mobile it's not so simple.
We understand that the retrieval number seems to be in the format:
+44062 (then mobile number without the first zero). We've also heard
of the prefixes +44064 and+44065 being used.
|What is my PIN?||T-Mobile's default voicemail PIN is 1210. If you haven't set a PIN, this is likely to be your PIN number. If in doubt, you'll need to contact T-Mobile customer services.|
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- T-Mobile's official site
- Mobile FAQ - Answers to common mobile phone questions
- Google G1 - handset released exclusively on T-Mobile, using Android OS
- Mobile Internet - Help and advice on getting high-speed net access on your phone or laptop
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