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Mobile Internet from 3

Information on UK network operator 3

This page contains information on Network Operator Three, provider of 3G services in the UK

Latest offers from 3


3's 3G offering

When 3 launched the UK's first 3G services in 2003, it was the first chance that the UK had to try high-speed mobile Internet. Here's what 3 offers:

  • Pay As You Go : No minimum term contract, their PAYG service offers cheap handsets, and offers such as double minutes and double texts when you top up.

  • Pay Monthly: From £15 a month, including free minutes, free texts, free downloads and a free handset
  • Mobile Internet: Got a laptop? 3 offers USB modems and good-value mobile broadband tariffs

Find out more about 3's services, tariffs and handset offers at


Their tariffs include free handsets, free minutes and all of the data services offered by 3G, for the same price as standard contracts on other networks.


To talk about 3, or to ask questions about 3G data services, please visit our 3 forum


Skypephone from 3Specials from 3:

In November 2007, 3 launched its Skypephone. In 2008, an updated version appeared. The Skypephone S2 is a 3G mobile that lets you make free Skype calls to other Skype users. As well as being a standard mobile phone, it can make free Skype calls, and it's got an MP3 player, 3.2 Meg camera, Internet, email and Bluetooth. It also supports Facebook and Windows Live Messenger.

Available free on contract, or under £80 on pay-as-you-go. Great for free calls over Skype to the 170 million Skype users around the world. FREE calls to anyone, anywhere at anytime.

More details on 3's Skypephone page. We've also reviewed the Skypephone.


3 useful information:

Handset's serial number: Enter '*#06#' as a phone number, to get your handset's serial number (known as the IMEI) - useful if your phone is stolen
Software version: Enter '*#0000#' as a phone number, to get your handset's software version number. Doesn't work with all makes of handset
Accessing voicemail from a landline or from abroad

To access your 3 voicemail account from a standard landline phone, dial 07782 333 123, and when prompted, enter your 3 mobile phone number.

Contacting Customer Services

For Customer Services:

  • 333 from your mobile
  • For pay monthly: 08707 330 333 (National rates)
  • For Pay-as-you-go: 08707 330 444 (National rates)
  • Also, try 08707 330 400 (National rates)

You can email 3 via the 'Contact us' link at

Contact information for 3

Some other numbers we have for 3:

  • 3 Glasgow call centre: 0141 204 8600
  • Glasgow Executive office: 0141 204 8674
  • Corporate Head Office switchboard: 01628-765000
  • 3 Network rol lout: 0845 604 3000


To discuss 3, or ask a question, please visit our 3 forum


Sell your old mobile phoneSell your old phone for cash!

Got an old mobile phone handset that you're no longer using? Don't leave it gathering dust - recycle it. You may even be able to make some money for getting rid of your old phone safely.

For a summary of the best deals on making cash from your old handset, try the comparison search tool at


3 Frequently-asked questions:

What is my SIM card PIN?

The PIN code for your Three SIM card is printed on the delivery slip that comes with your SIM card. Note that you get three tries to enter the PIN, and your phone will be locked if you fail after these tries.

If your phone gets locked, you'll then need to contact 3 to get a PUK code.

What is my PUK code?

You will be asked for a PUK code if you've had more goes at guessing your SIM card PIN code than you're allowed.

You'll need to contact 3 Customer Services team for your PUK code. For security reasons, only 3 can legally provide you with a PUK code to unlock your 3 SIM card.

Application declined

Q. I've applied for a 3 contract but my application has been declined. Why?

A. This happened to us, and it turned out to be an error made by the retailer, OneStopPhoneShop, when they passed credit information to 3. We suggest you contact 3's Customer Service Department and ask them to perform a manual credit check. If you fail that check, you should then contact 3's credit reference agency to find out why. Information on how to do this can be found on the Consumerdeals website.

If you've got a question, please ask in our discussion forum.

Useful links:


Question not answered? Please ask in our forum

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