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Wi-Fi Connectivity for your PDA
This page has help and advice for those looking to connect their PDA, Windows Mobile device or mobile phone to a wireless wi-fi network.
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Wi-fi on your mobile device
Sonme mobile phones and PDAs either have wi-fi built-in, or it's possible to enable them for wi-fi. With a handheld device that's wi-fi enabled, you'll be able to get Internet access from your home or work wi-fi network, or from one of the thousands of wireless hotspots.
This page contains some of the basic info you'll need to get up-and-running.
If you're looking for general information on wi-fi, or how to enable your PC or house for wi-fi, see our Wi-fi page.
Connecting
to a Pocket PC (Windows 2002 software)
The following
section details how to connect a Pocket PC to a PC, and use the connection
to surf the Internet from the Pocket PC via the PC's modem. In this
case, we're using a Pocket Loox 600 (With Pocket PC 2002 software),
a Netgear MA701 wireless CF card, connected to a PC that's using a Belkin
54g Wireless Desktop Network Card. Onward connection to the Internet
is via a broadband USB modem
-
Install the
Wi-fi card drivers on the Pocket PC
- Insert the Wi-fi CF card
- Go to Start
| Settings | Connections | Network adapters. Select your wifi
card, and press Properties
- For most cases, it should be
OK to work with "Use server-assigned IP address", unless you
have set your PC use specific IP addresses, or have a more complex setup
(in which as you'll have to enter the IP address, subnet mask and default
gateway that your PC network card is using). To find out information
about your PC's IP configuration, go to Start, Run, type in "cmd"
and press Enter. You'll be at a DOS prompt (black background). Type
in "ipconfig" and press Enter.
- Press OK, and OK again to close
the Network Adapters dialog
- Now go to Start | Settings
| Connections | Connections and change the "My network connects
to:" option to "The Internet".
- Press OK, and OK again to close
the Network Adapters dialog
The remaining steps require
you to use the application that is installed on the Pocket PC when you
installed the software supplied with your wireless network card. We're
using a Netgear MA701 802.11b Wireless CF card, and the MA701 Config Utility
(version 2.1.0). Steps may differ depending on your card and config application
- Open the WiFi utility. For
the MA701, this is in Start | Settings | System
- Move to the "AP Browser"
tab, and scan for wireless networks in your area. When you find the
one you want, select "Join"

-
Using a secure
connection is always recommended, and assuming the PC you're talking
to is also secure, then you'll need to enter an Encryption key. If
joining, you'll be taken to the Security screen, otherwise, scroll
to the Security tab.
-
You'll need
to select a WEP encryption method. Select the method that is being
used by the PC. Note that standard security uses a 64-bit encryption
key. You'll need to enter the WEP key that's being used on the PC
(the keys must match, so if you don't know the key, you can't get
in. For more on WEP keys, see the FAQ below. Assuming a 64-bit key,
select a "Key type" of HEX, and for "Key ID: Key 1",
in the Key box, type this in (e.g. "4C72F08AE2"). When complete,
press "Apply"

That should be enough to get you
going. The status tab should provide a confirmation that you're connected,
as should the light on the top of the CF card. Now try going to Internet
Explorer on the Pocket PC, and try surfing!
Connecting
to a Pocket PC (Windows Mobile 2003 software)
Things get considerably
easier if your Pocket PC is running the Windows
Mobile operating system. In 2003, Microsoft introduced "Zero
Configuration Wi-Fi", which makes setup a doddle. You don't need
to do much in the way of setting up the Wi-Fi hardware, as when you're
in range of an 802.11 network, a box pops up and asks you if you want
to connect. You may then be prompted for the WEP key.

Zero-config Wi-fi
Problems
connecting
If you're having
problems with your wi-fi connection, try the following:
|
Some
general things to check |
| Disable
Security |
Try disabling security
(WEP) at both ends, at least until you can establish an unsecure
connection. As soon as you get the connection working, remember
to re-enable WEP, for security purposes. On
the PC, this can be set from Control panel | Network connection
| <wifi card icon> | Wireless Network tab | Properties.
Remember to re-enable WEP for a secure connection.
|
| Check
your Firewall |
Temporarily turn off any
firewalls you may have to see if that solves things. On our test
network, we had a copy of Norton Security's firewall, and although
we'd configured the firewall to allow our PC to connect to the Internet,
the firewall saw the attempt by the Pocket PC to connect to the
PC as an intrusion and blocked it. The workaround for Norton Personal
Firewall is to allow the IP address of the Pocket PC through (Personal
Firewall | Configure button | Networking tab | Add trusted | IP
address).
Remember that turning off your firewall presents a risk of others
accessing your system.
|
| Check
your mode |
Check that both ends are
using the same mode: Ad-hoc (two computers) or Infrastructure (larger
network, or access point)
|
|
Some
specific Pocket PC / Windows Mobile things to try |
| Unable
to surf? |
Seeing
the message "The page you are looking for cannot be found"?
If you find that you're able to establish a connection to your
PC or router, but can't surf, then there are a couple of things
to try:
- Firstly, try disabling the firewall and WEP security (see above) on the PC, then disabling WEP on your Pocket PC. To disable WEP on a Pocket PC, go to Start > Settings
> Connection > Network Card > [yourwifidevice] > Network Key > Data encryption.
- If not, then it could
well be that there's a problem with your IP address, gateway
or DNS addresses. These are controlled from the Start > Settings
> Connection > Network Card > [yourwifidevice]. If
your network router uses a service called DHCP, an IP address
and subnet mask can be automatically assigned to your device.
If not (or if in doubt), then you need to enter an IP address
(in the range supported by your router), the subnet mask used
by your router, and the IP address of the router itself (the
router software should display that information.
- You also may need to
check the DNS address - Websites have an IP address and web
browsers use a DNS (Domain Name Server) to convert from a web
address to the IP address. It could be that your Pocket PC can't
find a DNS server, so is failing to look up pages correctly.
On the 'Name Servers' tab, enter the primary and secondary DNS
server addresses of your Internet Service Provider (see their
support website).
The iPAQ
rx3715 has a useful diagnostic tool that can help ... Start
> Settings > System > Self test > Wi-fi . You can
use this to test whether you have connectivity to the Internet,
and let you "ping" a website, to see if you can make
a connection.
|
Need some help with wi-fi? For specific technical questions, ask in our forum. If it's a general question, ask us.
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