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Nokia 3650 - Mobile Phone Information

Nokia 3650

The Nokia 3650 uses the Nokia Series 60 platform (powered by Symbian OS v6.1), and is a combined mobile phone, digital camera (with video) and PDA.

Features: Colour screen, MMS, video camera, MMC memory slot

The phone uses the same operating system as the Nokia 7650, but note that unlike the 7650, the 3650 supports MMC card expansion cards, so it's possible to store a lot more data on a 3650. The 3650 also has built-in video software, and is a tri-band phone, so is suitable for use in the US as well as Europe.#

UK Availability: Now discontinued. If you're looking to get hold of this handset, try the following:


Nokia 3650 FAQs:

Operating system

The Nokia 3650 uses the Symbian Operating System. To check the version number of the operating system on your phone, type *#0000# as if it were a phone number.

The handset can be upgraded to the latest version of the operating system at approved Nokia Service Centres - If the phone is still under warranty, this will be done free-of-charge. The process takes up to an hour, but service centre policies vary depending on how busy they are, and whether they have the reprogramming equipment onsite. Note that all data is lost when you upgrade, so it's vital to do your own backup first. Online upgrades are not available.

Accessories? There's a wide range of accessories, including spare batteries, cases, chargers, in-car kits, hands-free units, data cables and fascias, available at Carphone Warehouse and MobileShop.
Sorting of Contacts There doesn't appear to be a way of changing the sort order from 'Surname Firstname' to 'Firstname Surname'.
Many users have tried to find such an option, but it appears there isn't one.
You may like to try NameSwap, available from
Recycle your mobile

Recycle your mobile phoneIf you've got an old mobile phone handset that you're no longer using... do your bit for the environment, and recycle it safely. You'll also make some money when you send your old handset back.

Don't leave it in the back of a drawer - see if it can find a new lease of life, and pocket you some cash.

For a summary of the best deals on making cash from your old handset, try the comparison search tool at

Hotmail and AOL access?

Hotmail and AOL use proprietary email systems, as opposed to the more common POP email systems - this makes it tricky to access mail on a Series 60 device. For email on the move, consider using a standard POP3 provider such as BT Yahoo (see setup details) that offers free email accounts that can be configured on a Series 60 phone.

If you really want to use Hotmail or AOL, see our Series 60 FAQ on this subject.

Default Contacts For contacts with lots of phone numbers, note that you can set one default mobile, work and home number. Select Options - Defaults, then set the 'Phone number' to the numbers as appropriate. They'll then get a little icon on the left hand side of the contacts menu.
How do I turn reports off? Messaging | Options | Settings | Short message | Receive report: Yes / No
Can I use it as a modem?

Yes, using Infrared or Bluetooth.

  • 3650 modemInfrared - The 3650 has a 'Modem' option under 'Connectivity'. Selecting this option allows another device (such as a Pocket PC or Laptop) to connect to the Internet using infrared. If the equipment you wish to connect to doesn't have infrared, consider a 'USB-IRDA Adaptor' from Maplin Electronics (Cat no: RV88V).
  • You can also use the handset as a modem from a Bluetooth PDA, or a PC with Bluetooth connectivity (such as a Belkin USB Bluetooth adapter)
How do I hard reset a 3650?

We accept no responsibility for use of this code. It is undocumented, not supported by Nokia and should be used at your own risk.

The soft-format code for Series 60 phones is *#7370# . You enter this code as you would enter a phone number in the Phone application. It performs a format of the Internal drive - All data will be lost if you use this feature.

Series 60 reset

The method of performing a hard-format, i.e resetting it completely to factory defaults and removing all data, is as follows:

  1. Switch off the phone.
  2. Hold down the following three buttons: Green (call answer) button, * button, and '3' button
  3. While holding these buttons, press the power button and switch on the phone
  4. When the message 'Formatting' appears on the screen, release all of the buttons

Note that you shouldn't switch the phone off or remove the battery when performing either of these operations, and it's advised that the handset has a reasonable amount of battery charge before performing a format/reset.

Email from your 3650

If you're looking to use your 3650 for sending and receiving e-mail, consider taking out an account with free provider, BT Yahoo.

For details of connectivity on a 3650, see our Series 60 Connectivity section.

How do I use WAP / What is 'Services'? The 3650 does not have a web browser, but does have a WAP browser, which can be accessed via the Services menu. For details of Wap on a 3650, and setting up the Wap browser, see our 3650 WAP page
Email problems

If attempting to retrieve email gives you a "General: System error", make sure you have "Gateway IP address" set to (Tools | Settings | Connection | Access points)

This message also appears if you are trying to connect to an email account over a WAP connection (e.g. trying to connect to BT Yahoo's mailbox while dialed up over o2's WAP service).
Also, see our 3650 connectivity page

How do I install software?

A SIS fileSoftware for Symbian OS phones is normally supplied using a Symbian installation file (with a .sis extension). This is a single file that contains the components needed to get a piece of software installed and ready to run. A SIS file can be run on a Symbian phone (e.g. from the Inbox or via a file manager. It can also be run via the PC connectivity solution that was supplied on the CD with the handset. Assuming you have a SIS file on your PC/Mac (either downloaded from the Internet or on a CD), the ways to install a SIS file onto your handset are as follows:

  • Beaming - Beam the file to your handset from your PC using Bluetooth or IR. If you don't currently have the ability to beam files to the handset via Bluetooth or infrared (either from another handheld device or from a PC), then you may wish to purchase an IRDA adapter for your PC (this means you'll be able to install software, backup and synchronise data between phone and PC) - See our Series 60 PC connectivity page for more.
  • Install via PC - Assuming you've installed the PC connectivity suite that was supplied with your phone, look for the "Install software" option. You'll need to have the handset connected to the PC via serial, Bluetooth or infrared for this to work. - See our Series 60 PC connectivity page for more.
  • By email - The alternative, is to email the file that you're trying to install, typically a SIS (Symbian installation file) to your own email account, and then use your phone to logon to your email (details) and download the SIS file as an attachment into your phone's Messaging Inbox.
  • Memory card readerVia memory card - The 3650 has an MMC memory card slot, so you can transfer a SIS file to the handset via this card slot if you have access to a PC MMC memory card writer. To do this, copy the SIS file onto an MMC card via the writer connected to your PC, and then insert the MMC card into your handset. Then, you'll need to use a file manager application to browse to the location of the SIS file you've copied. Highlight and run the SIS file, and the installation process should start. Once installed, you can delete the SIS file from the MMC card if required. The 3650 doesn't have a built-in file manager application, so you'll need do download and install one - file managers are available from
If you've downloaded an application and find you can't install it - make sure the file you're trying to install is a SIS (Symbian Installation) file. Many files are distributed in a compressed form (using the ZIP file format). If the file has a .ZIP extension, you'll need to unzip it first. You can do this with a PC application such as WinZip, or on the phone itself using the ZipManapplication.
How do I connect my 3650 to my PC?

The 3650 can connect to a PC via Bluetooth or infrared. Here is a summary of how to connect your 3650 to your PC.

  • USB infrared from Maplin IR connection. From the 3650, select 'Connect | Infrared' to turn the phone's IR on. Line up the phone with the PC infrared port, and Windows should detect the 3650. Then, use the Nokia Connectivity package to select the file you want to send to the 3650. For more on IR, see our PC connectivity page
    There are several IR adapters available, including the pictured 'USB-IRDA Adaptor' from Maplin Electronics (Cat no: RV88V).
  • Belkin Bluetooth adapter Bluetooth connection. From the 3650, select 'Connect | Bluetooth'. Turn Bluetooth 'On', then move to the second tab by moving the joystick to the right. This should show you all Bluetooth devices in range. If your PC isn't shown, select 'Options | New paired device' and let the 3650 search for the PC connection. When the phone and PC are paired, use the Nokia Connectivity package to select the file you want to send to the 3650.
    If your PC doesn't support Bluetooth, then you can add it cheaply and easily using a USB Bluetooth adapter. We recommend the Belkin USB Bluetooth adapter available for around £15 from

    For details of Bluetooth, see our Bluetooth page, and for help connecting, see our PC connectivity page
  • Memory card drive Memory card reader. If you don't want to beam files from your PC to the phone, another option is to make use of the MMC card slot in the 3650. Get hold of a Memory card reader for around £20 and copy files onto an MMC card plugged into your PC. Find out more on our Memory card page.

Files beamed to the 3650 can be found in the Messaging application, in the Inbox folder

Can I browse the web from my 3650? This page on a 3650The 3650 comes with a Wap browser that is capable of viewing web content designed for use over the Mobile Internet. If you're looking for HTML web access, take a look at Doris Browser. This is a small Java application that can be evaluated for free for ten days. Once installed, you can find it from the Tools | Apps icon. The browser supports image rendering, access to secure sites as well as viewing Word and PDF documents - and it all fits in under 50k.

As an alternative, the fully-featured Opera browser is available for the Series 60. and can be downloaded from here.
How do I silence the camera click? Select the 'Silent' profile, or turn off the 'Warning tones' from Profiles
How do I delete message reports? It's possible to set up Messaging to send you a 'delivered receipt' when a text message gets delivered ("Settings | Short message Receive report". Receipts are stored in the Log application.
It's not possible to remove individual items from the Log application, the entries will disappear when they are older than the "Log duration" setting. ("Log | Options | Settings"). There is a 'Clear log' option in the "Log | Options" menu, which will remove all log entries, including the call costs and durations.
My phone's memory is too full to be used

We sometimes hear from users of Series 60 handset users stating that they've filled up their memory, and the memory is so full that they can't get in to delete any files.
We've not had any experience of this, but the best thing to try is to restart the phone (by taking the battery out), and then starting the phone in "safe mode". This causes the phone to load as few apps as possible at startup. To do this, hold down the ABC key, and while holding it down, start up the phone. first thing to try is a soft-reset of the phone, by pulling the battery out for a minute. When the phone restarts, it should close down all running applications, which may free up some space.

As a very last resort, you can format the phone and start again - by entering the reset code detailed above - This will remove all data, and you'll have to restore your phone's information from a backup.

If you still can't get into the phone, the final option appears to be to take the phone to the nearest Club Nokia shop (or your retailer), who should be able to re-flash the phone to factory settings.

Extra memory for 3650 MMC card The Nokia 3650 supports MMC cards for memory expansion. Nokia can sell you their own MMC cards, but their prices for Nokia-branded cards are higher than for standard cards. We've not heard of any incompatibility with non-Nokia cards, so it's worth shopping around to get a third-party card. Here are a few online options:
  • Amazon - Always a good choice for reliable delivery at good prices
  • - Bid for new cards at low prices!

For more details, see our Memory Card page

Can I use the 3650 in the States? Yes. The 3650 is a tri-band phone operating on EGSM900/1800 (Europe, Africa, Asia Pacific), and GSM1900 (USA, Canada, South America). There should be no problem using the 3650 with network operators in these countries. Roaming restrictions from your network operator may prevent use of some services in other countries.
How do I install ringtones? 3650 supports playback of .mid or .wav files, and use of these file formats as ringtones. To use such a sound file, beam or email the file to your 3650. It will then appear in the Messaging Inbox. Open the message and select 'Options | Save'. Then, from 'Profiles', select a profile and set the 'Ringing tone' to the new file.
For more on ringtones, see the mobile phone FAQ
How do I get to the ringtones settings? Go to Profiles, select which profile you're in (if you're not sure, it's probably 'General'), press 'Options', 'Personalise', then press on the 'Ringing tone' option. Scroll up or down, and press 'Select' on the tone you want.
Receive faxes on your mobile Looking to get faxes on your Series 60 phone? See our answer in the Series 60 FAQ
How do I enable Auto Keylock? Surprisingly, the Nokia 3650 doesn't come with an automatic key lock that switches on after a certain period of time to prevent accidental keypresses - however, third-party application Handy Keylock is available to fill this gap. The functionality is also included as part of Psiloc Extended Profiles application.
How do share my pictures with others?

Once you have taken a picture on the 3650, there are three ways to get the files from your phone to other people or computers:

  1. Sending an image to a PCYou can copy it to your PC with the Nokia software supplied on the CD (see above). Depending on what you have connected to your computer, you can use Infrared or Bluetooth. Set your PC to receive files (using the IR or Bluetooth software supplied with your adapter), select the photo to send (from Images), then from the Options menu, select Send.
  2. You can use the Messaging application and email the picture to yourself (or a friend)
  3. Send the picture to another mobile using MMS. Costs of sending pictures by MMS differ depending on which network operator you're with. Take a look at our MMS page for more.
Changing the default picture

To change the default wallpaper image used in the phone application, do the following:

  • Press Menu
  • Go to Tools | Settings | Phone | Standby mode
  • Press the joystick on the "Background image" option.
  • From the "Yes / No" option, select "Yes". You're now able to select from an image in your images folder
Who's calling?

Thanks to caller display, we can see who's calling. For answers to your Caller Display questions, see our Caller Display Series 60 FAQ

What's my 3650's serial number?
Enter '*#06#' for your handset's serial number (known as the IMEI) - useful if your phone is stolen
Can I play MP3 files on my phone? We're quite keen on the application UltraMP3!, which has a built-in playlist editor
Data conversion For information on converting your Contacts, Calendar and documents for viewing on your phone, see our Conversion page for some general guidance.
FM radio for my 3650? Some Nokia devices come with a built-in FM radio, but the Nokia 3650 does not. We're often asked whether software is available to add a radio to their phone. Unfortunately, it's not that simple, as it's not just a software issue. Phones that have built-in radios contain dedicated hardware in the phone to do this (an FM RF tuner)... and the 3650 doesn't have that. If you're really desperate to listen to radio from your handset, note that it is possible to listen to streaming audio over the Internet via GPRS (using an application such as Avec Radio), although don't expect the results to be up too much.
Various 3650 passcodes:

Below is a list of the various code types you may find on the 3650:

Lock code

  • Length: 5 digits
  • Detail: Prevents access to certain functions on the phone
  • Set from: Tools > Settings > Security > Phone & SIM
  • Default: The default lock code for Nokia Series 60 devices is 12345.
  • Lost? - If you've changed this code and forgotten it - you will need to visit a Nokia authorised service center, who will be able to reset the lock code for you.
PIN code
  • Length: 4 digits
  • Detail: This is an optional 4 digit code to protect your SIM
  • Set from: Tools > Settings > Security > Phone & SIM
  • Lost? - If you keep trying, you'll eventually get locked out and need to contact your network operator for a PUK code (see below)
PUK code
  • Length: 8 digits
  • Detail: You'll be asked for this 8 digit code if you've entered the wrong SIM code more than the allowed number of times. You'll need to contact your network operator to get this lock lifted. PUK code help.
Wallet Code
  • Detail: This alphanumeric code is used to gain access to the secure data store for the Wallet application, where you can save bank and credit card information, plus other private data, securely.
  • Lost? - If you've forgotten the wallet code, enter the following string as a telephone number: *#7370925538# - this will allow you to delete the existing wallet and create a new wallet code. You will be prompted for the phone's lock code to proceed (Normally 12345, unless you've change it).
Network locking code
  • If your phone was fixed to work on a specific network (for example, Orange), this lock may prevent you from using another SIM in the handset. You may see "SIM card rejected" or "SIM card unaccepted". This lock can be lifted for you by contacting the network operator in question (there may be a fee for this).

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