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Virgin Media

Virgin Media

This page contains information on Virgin Media - the UK operation offering broadband, digital TV and phone service.

 

Virgin Media officially launched at the start of February 2007, seeing Virgin.net, Telewest Cable and NTL cable merging to offer "quad-play" - Cable TV, Broadband, home and mobile phone service.

 

Virgin Media Broadband

If you're looking for fast Internet access, then the Virgin Media Broadband service may be just what you need. Broadband speeds of up to 20 Meg are available.

 

Unlike other Broadband providers, there's no monthly download limit with Virgin Media. Benefit include:

  • No monthly download limits (Acceptable Usage Policy applies)
  • Free Broadband modem
  • Up to 15 email accounts
  • 55MB of webspace for your own website
  • Webmail that you can use from any online PC
  • Speeds of up to 20Mbps over broadband, for even faster connection
  • PC Guard PC security package

More details at www.virginmedia.com

Virgin Media Digital TV

Over 35 digital TV channels delivered via cable to your home for free. There's an XL package offering over 120 TV channels, and there are extras including high definition and TV on demand.

More details at www.virginmedia.com

 

Virgin Media Phone

Virgin Phone offers flexible packages and fair pricing. Their packages include an unlimited anytime calls tariff. If you like to keep things flexible and use your phone like a mobile, buying the minutes you want to use, there are Talk Anywhere tariffs giving you a set amount of minutes per month.

More details at www.virginmedia.com

 

Frequently asked questions

How do I sign up to Virgin Media? You can sign up for Virgin Media by going to the following web address: www.virginmedia.com
Status check

To check the status of Virgin Media's network and services, call 0800 561 0061 (Free), or click here

Faster connection? OnSpeed, for faster connectivity If you're looking to improve your Internet download speed, you might want to take a look at the service from OnSpeed.

If you are running on a dial-up (narrowband) connection the speed difference with this service can be dramatic. It should increase your speed by up to 10 times. To use it, you'll need to download the special software from the OnSpeed website. Once installed, you won't even notice it's there, it runs in the background speeding up your Internet connection and compressing data automatically. More details on our OnSpeed page
Contacting Virgin Media

Here are some useful contact phone numbers for Virgin Media:

  • Customer Services (Broadband): 0845 840 7777.
  • TV or phone Technical Support: 0845 454 1111
  • Broadband help: 0906 212 1111 (calls at 25p a minute)
  • Dial-up help 0906 301 2222 (ex-ntl) or 0906 706 0000 (ex-Telewest) - calls at 50p a minute

 

Check mail online

You can check your Virgin Media email online using the Virgin Media webmail service. Go to the following address:

https://webmail.virgin.net/


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