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Internet provider: Tiscali

Tiscali TV offer


This page contains information on the UK Internet Service Provider, Tiscali

Tiscali (formerly known as 'Lineone') offers a range of Internet options:  

  • Broadband - Fast, always-on Internet access. Monthly subscription.

  • Pay as you go - A dial-up service, where you get charged by the minute when you access their service.

  • Anytime - A one-off monthly fee for access to the Internet whenever you want. 150 hours a month, and no call costs.

For full details of the options, go to www.tiscali.co.uk

 

Summary of benefits:

Members are allowed 6 email addresses, and 100 Megs of webspace, and you can import emails from other POP3 email accounts. You can also send 10 free SMS text messages a day, and access your account on the move.

  • Six email accounts
  • 100MB of webspace for your own website
  • Webmail that you can use from any online PC
  • Free SMS text messaging from your PC
  • Speeds up to 8 Meg broadband tariffs, for even faster connection
  • FREE Broadband modem

Tiscali Tariffs

Package
Monthly fee
Details
Broadband From £14.99

Speeds of up to 8 Meg available.

Currently with FREE connection and FREE modem. More on Broadband.

Pay as you go

None Connection time appears as a local-rate phone call on your normal phone bill
Anytime £14.99 Unmetered Internet day and night, 24 hours a day, seven days a week.

Prices correct as of April 2009

Tiscali Troubles?

In March 2009, stories regarding Tiscali's future started to surface, and now it's been announced that Tiscali's being acquired by Carphone Warehouse, who currently offer TalkTalk.

In June 2009, BT's been quick to offer a top deal to tempt Tiscali customers away - £50 to shift away to BT's Broadband offering.

With BT's recently announced speed boost, a free BT Home Hub and the BT Vision TV service, this could be a good time to look at switching away.

If you switch from Tiscali to BT before 30th June, you'll get £50 off your bill, and if available in your area, speeds "up to 20 mbit/s".

More on the 'Switch from Tiscali' deal at broadband.bt.com/offer

 

Tiscali TV service
Broadband provider Tiscali merged with TV-over-Internet firm Homechoice in 2007 to form Tiscali TV. This TV-over-Internet service is mostly available in London, but there are plans to roll this out across the UK. More on Tiscali TV

Webmail read
Webmail's Inbox

 

 

Tiscali webpages

Homepage: www.tiscali.co.uk
Webmail: www.tiscali.co.uk/commscentre/email/
Service status: www.tiscali.co.uk/cgi-bin/status.cgi
Support forum: www.tiscali.co.uk/forums/forumdisplay.php?f=1


Tiscali Server Information

  Tiscali Lineone
Username / login name yourusername@tiscali.co.uk yourusername@lineone.net
Incoming (POP3) server pop.tiscali.co.uk pop3.lineone.net
Outgoing (SMTP) server smtp.tiscali.co.uk smtp.lineone.net
Website (FTP) server ftp.myweb.tiscali.co.uk ftp.website.lineone.net
Users homepage http://myweb.tiscali.co.uk/username/ http://website.lineone.net/~username/
WAP portal http://mobile.tiscali.co.uk n/a
News (NNTP) server news.tiscali.co.uk news.lineone.net

For help with Tiscali email settings, see our UK Email Settings page


Tiscali Dialup numbers

Tariff Current Old / Alternative
Pay-as-you-go 0844 057 5000 0845 661 4681 / 0845 3530222
Anytime 0808 993 3031 0845 353 0220
Off-peak 0808 993 3050 0845 353 0220
Daytime 0808 993 3151 0845 353 0220
ISDN 0845 661 4682 0845 353 0229
Surftime 0844 040 4102 N/a
Tiscali 50 0809 993 3030 0845 353 0220
Tiscali 100 0808 993 3030 0845 353 0220
Lineone Pay-as-you-go 0844 057 5000 0845 700 2299, 08457 576144 or 08457 576180

 

Setting up Tiscali from your mobile device:

Currently we're not able to recommend Tiscali as a free email service for mobile email. Instead, we're currently recommending good old BT Yahoo, which offers a free account with POP email access. See our BT Yahoo mobile page for setup help.

Tiscali over WAP

Tiscali provide access to their services over WAP (the Mobile Internet), from mobile phones with a WAP browser. If you are already have WAP set up on your phone, you can just go to http://mobile.tiscali.co.uk/ with your existing WAP settings.


Tiscali on a Nokia 7650
Tiscali's WAP service on a Nokia 7650
(Details)

Tiscali also offer their own WAP gateway. Below you'll find their WAP settings. Note that you should check with your network operator to find out what rate you will be billed for using Tiscali's Gateway.

Tiscali WAP dialup settings:

Homepage: http://mobile.tiscali.co.uk/
Dialup number: +44870 743 9109
Gateway (IP) address: 212.001.134.054
Username: wolwap
Password: wapwol
Session type: Continuous / permanent

Port number: 9201
Authentication: Normal / PAP
Connection security: Normal / Off

For more on WAP, see our dedicated WAP page

Frequently asked questions

How do I get an account? You can sign up for a Tiscali account by going to the following web address: www.tiscali.co.uk

Status check

To check the status of Tiscali's network and services, call 0845 663 2200. (Local rate), or click here

Faster connection?

OnSpeed, for faster connectivity If you're not able to get Broadband where you are and still want to get the speed benefits of a Broadband connection - or you're looking for a faster connection without the Broadband outlay - you might want to take a look at the service from OnSpeed..

If you are running on a dial-up (narrowband) connection the speed difference with this service can be dramatic. It should increase your speed by up to 10 times.

To use it, you'll need to download the special software from the OnSpeed. website. Once installed, you won't even notice it's there, it runs in the background speeding up your Internet connection and compressing data automatically.

More details on our OnSpeed page

Check mail online

You can check your Tiscali email online using their webmail service. Go to the following address:

www.tiscali.co.uk/commscentre/email/



Looking for an alternative to Tiscali?

BT Total Broadband:
BT's broadband offering includes extras such as the BT Home Hub wifi router, and was voted top Broadband provider in a BBC Watchdog viewers survey in March 2007. - More at bt.com/broadband

Tiscali Contact Details

  • By email: Click here . Note that they don't publish their email addresses, you have to follow the "Service support" links to an online form

  • By phone: From August 2007, Tiscali introduced one number for all technical support, billing and customer care enquiries.. This is 0871 222 3311. Calls will be charged at 10p a minute. The older numbers are as follows:
    • Tiscali Support / Customer Services: 0906 300 6633. 7 days a week 8am to Midnight (50p per minute)
    • Billing: 0870 744 9966. 8am to 8pm Mon to Fri, 9am to 2pm on Saturdays.(National rate)
    • Registration Helpline: 0845 660 1001. (Local rate)

  • Postal address: Tiscali Customer Service, PO Box 7206, Kiln Farm, MK14 6XG

    For other contact details, click here

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