UK Phone and Broadband Provider TalkTalk Explored

On this page, you'll find information on the broadband and home phone services offered by the Carphone Warehouse's TalkTalk service

 

What is TalkTalk?

TalkTalk is a phone and Broadband Internet service offered by the Carphone Warehouse.

In April 2006, TalkTalk grabbed the headlines by offering a "free broadband for life" offer.

In 2009, TalkTalk acquired Internet firm Tiscali.

 

What does TalkTalk offer?

TalkTalk offers a combined Broadband and home phone service for £18.48 a month (includes line rental). There are two packages on offer:

TalkTalk Basic 'Essentials' package:

Cost: £18.48 a month (£6.99 plus £11.49 line rental)

• Speeds of up to 8 Meg
• 40 Gig per month download limit
• Free wi-fi router
• Unlimited evening and weekend calls to UK landlines
• Unlimited local calls
• Free voicemail

TalkTalk Pro package:

Cost: £26.48 a month (£14.99 plus £11.49 line rental)

• Speeds of up to 24 Meg
• Umlimited download limit
• Free wi-fi router (the faster 802.11n standard)
• Unlimited UK landlines
• Free voicemail

For more details, or to order TalkTalk, go to www.talktalk.co.uk

 

Free TalkTalk Router

If you order the Essentials package, you're supplied with an 802.11g wireless broadband router. If you go for the more expensive Pro package, you get a free 802.11n wireless broadband router. The "n" router offers faster wi-fi speeds and improved range.

The TalkTalk site is not explicit about while model of router is provided. When one of our team opted for TalkTalk, he was provided with a free D-Link DSL-2640R 802.11g router, pictured below. No guarantee you'll get the same:

Front of TalkTalk 802.11g router - The D-Link DSL2640 R

Rear of TalkTalk 802.11g router - The D-Link DSL2640 R

TalkTalk Broadband Settings

Need help with your TalkTalk Broadband settings? Here's what you need to know

TalkTalk Broadband Username	<yourfullphonenumber>@talktalk.net
Broadband Connection settings	VPI=0 VCI=38 Connection Type: PPPoA VC-Mux

 

TalkTalk Email Server Information

Looking to set up your TalkTalk email? Here are the settings:

Username / login name	username@talktalk.net
Incoming (POP3) server	pop3.talktalk.net
Outgoing (SMTP) server	smtp.talktalk.net

For help with TalkTalk email settings, see our UK Email Settings page

 

Talk Talk Support

Need to contact TalkTalk for Tech Support? Here are the numbers we have:

• Brioadband Tech Support: 0870 087 8777. Lines open 8am to 10pm 7 days a week.
• Customer Services: 0870 444 1820. Lines open 8am-8pm Mon-Fri, Sat 9am-6pm, Sundat 10am-5pm
• Support / Customer Services (for former Tiscali customers): 0871 222 3311. Lines open 24 hours, 7 days a week. Calls are charged 10p per minute.

TalkTalk Frequently asked questions

• Nope - No questions asked about TalkTalk as yet

 

Got a question? Ask us, or post a message in our Broadband forum

 

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