Nokia: 6600 Smartphone

Software for Symbian OS phones is normally supplied using a Symbian installation file (with a .sis extension). This is a single file that contains the components needed to get a piece of software installed and ready to run. A SIS file can be run on a Symbian phone (e.g. from the Inbox or via a file manager. It can also be run via the PC connectivity solution that was supplied on the CD with the handset. Assuming you have a SIS file on your PC/Mac (either downloaded from the Internet or on a CD), the ways to install a SIS file onto your handset are as follows:

• Beaming - Beam the file to your handset from your PC using Bluetooth or IR. If you don't currently have the ability to beam files to the handset via Bluetooth or infrared (either from another handheld device or from a PC), then you may wish to purchase an IRDA adapter for your PC (this means you'll be able to install software, backup and synchronise data between phone and PC) - See our Series 60 PC connectivity page for more.
• Install via PC - Assuming you've installed the PC connectivity suite that was supplied with your phone, look for the "Install software" option. You'll need to have the handset connected to the PC via serial, Bluetooth or infrared for this to work. - See our Series 60 PC connectivity page for more.
• By email - The alternative, is to email the file that you're trying to install, typically a SIS (Symbian installation file) to your own email account, and then use your phone to logon to your email (details) and download the SIS file as an attachment into your phone's Messaging Inbox.
• Via memory card - The 6600 has an MMC memory card slot, so you can transfer a SIS file to the handset via this card slot if you have access to a PC MMC memory card writer. To do this, copy the SIS file onto an MMC card via the writer connected to your PC, and then insert the MMC card into your handset. Then, use the 6600 File Manager (Tools > File mngr.) to browse to the location of the SIS file you've copied. Highlight and run the SIS file, and the installation process should start. Once installed, you can delete the SIS file from the MMC card if required.

If you've downloaded an application and find you can't install it - make sure the file you're trying to install is a SIS (Symbian Installation) file. Many files are distributed in a compressed form (using the ZIP file format). If the file has a .ZIP extension, you'll need to unzip it first. You can do this with a PC application such as WinZip, or on the phone itself using the ZipMan application.

For help with installing Java applications and games, see our Java on Series 60 FAQ

To uninstall software that was installed onto a Series 60 phone, go to the Manager application from the main menu (in the Tools folder on some models), select the application, press Options, and select Remove from the menu

Scared by the thought of losing your mobile and all of your important phone numbers? the answer is at hand with Mobyko. This is a free service that lets you keep a copy of your contacts information securely online. It's a free service, and works well on Nokia Series 60 phones.
For details of how it works and how to get your data backed up, go to www.mobyko.com.

The 6600 can connect to a PC via Bluetooth or infrared using Nokia's connectivity software supplied on CD, or for download from www.nokia.com. Here is a summary of how to connect your 6600 to your PC.

• IR connection. From the 6600, select 'Connect | Infrared' to turn the phone's IR on. Line up the phone with the PC infrared port, and Windows should detect the 6600. Then, use the Nokia Connectivity package to select the file you want to send to the 6600. For more on IR, see our PC connectivity page
  There are several IR adapters available, including the pictured 'USB-IRDA Adaptor' from Maplin Electronics (Cat no: RV88V).
• Bluetooth connection. From the 6600, select 'Connect | Bluetooth'. Turn Bluetooth 'On', then move to the second tab by moving the joystick to the right. This should show you all Bluetooth devices in range. If your PC isn't shown, select 'Options | New paired device' and let the 6600 search for the PC connection. When the phone and PC are paired, use the Nokia Connectivity package to select the file you want to send to the 6600.
  If your PC doesn't support Bluetooth, then you can add it cheaply and easily using a USB Bluetooth adapter. We recommend the Belkin USB Bluetooth adapter available for around £15 from amazon.co.uk.
  For details of Bluetooth, see our Bluetooth page, and for help connecting, see our PC connectivity page
  
  
• Memory card reader. If you don't want to beam files from your PC to the phone, another option is to make use of the MMC card slot in the 6600. Get hold of a Memory card reader for around £20 and copy files onto an MMC card plugged into your PC. Find out more on our Memory card page.

Files beamed to the 6600 can be found in the Messaging application, in the Inbox folder

If in the course of normal operation, you start seeing messages about low memory, you need to remove some files from the Internal drive to recover some space. Note that 'memory' and 'storage' are effectively the same on a 6600 - the phone has 6meg onboard to act as memory and storage space.

• If you're not sure what's on your phone, go to Tools > File Manager > Options > Memory details to see what's using your memory
• If it's your MMC card that's filling up, go to Extras > Memory > Options > Memory details
• To free space, use the File Manager app to either delete files, or to move them to the MMC card

For more on memory, see the questions below...

We sometimes hear from users of Series 60 handsets such as the 6600 that they're unable to start their phone, or that the phone freezes on startup. Sometimes this is associated with the phone's memory being full. If you can't start your phone, here are a couple of things to try:

• First, try a soft-reset of the phone - Do this by pulling the battery out for a minute, then reinserting it. When the phone restarts, it should close down all running applications, which may free up some space. It's also worth removing the memory card.
• If that doesn't help, try to restart the phone in "safe mode" - This causes the phone to load as few apps as possible at startup. To do this, take the battery out and reinsert it (to perform a soft reset), then hold down the ABC (pencil) key, and while holding it down, start up the phone.
• Sometimes, startup problems are as a result of a battery/power problem, so try starting with your phone while it's powered by the charger lead

As a very last resort, you can format the phone and start again - This will remove all data, and you'll have to restore your phone's information from a backup.

If you still can't get into the phone, the final option appears to be to take the phone to the nearest Club Nokia shop (or your retailer), who should be able to re-flash the phone to factory settings.

The Nokia 6600 supports MMC cards for memory expansion. The 6600 is supplied with a 32Meg MMC as standard. Nokia can sell you their own MMC cards, but their prices for Nokia-branded cards are higher than for standard cards. We've not heard of any incompatibility with non-Nokia cards, so it's worth shopping around to get a third-party card. Here are a few online options:

For more details, see our Memory Card page

Hotmail and AOL use proprietary email systems, as opposed to the more common POP email systems - this makes it tricky to access mail on a Series 60 device. For email on the move, consider using a standard POP3 provider such as BT Yahoo (see setup details) that offers free email accounts that can be configured on a Series 60 phone.

If you really want to use Hotmail or AOL, see our Series 60 FAQ on this subject.

• Infrared - The 6600 has a 'Modem' option under 'Connectivity'. Selecting this option allows another device (such as a Pocket PC or Laptop) to connect to the Internet using infrared. If the equipment you wish to connect to doesn't have infrared, consider a 'USB-IRDA Adaptor' from Maplin Electronics (Cat no: RV88V).
• You can also use the handset as a modem from a Bluetooth PDA, or a PC with Bluetooth connectivity (such as a Belkin USB Bluetooth adapter). For more, see our Bluetooth page.

Once you have taken a picture on the 6600, there are three ways to get the files from your phone to other people or computers:

1. You can copy it to your PC with the Nokia software supplied on the CD . Depending on what you have connected to your computer, you can use Infrared or Bluetooth. Set your PC to receive files (using the IR or Bluetooth software supplied with your adapter), select the photo to send (from Images), then from the Options menu, select Send.
2. You can use the Messaging application and email the picture to yourself (or a friend)
3. Send the picture to another mobile using MMS. Costs of sending pictures by MMS differ depending on which network operator you're with. Take a look at our MMS page for more.

To change the default wallpaper image used in the phone application, do the following:

• Press Menu
• Go to Tools | Settings | Phone | Standby mode
• Press the joystick on the "Background image" option.
• From the "Yes / No" option, select "Yes". You're now able to select from an image in your images folder

We accept no responsibility for use of this code. It is undocumented, not supported by Nokia and should be used at your own risk.

The soft-format code for Series 60 phones is *#7370# . You enter this code as you would enter a phone number in the Phone application. It performs a format of the Internal drive - All data will be lost if you use this feature.

The method of performing a hard-format, i.e resetting it completely to factory defaults and removing all data, is as follows:

1. Switch off the phone.
2. Hold down the following three buttons: Green (call answer) button, * button, and '3' button
3. While holding these buttons, press the power button and switch on the phone
4. When the message 'Formatting' appears on the screen, release all of the buttons

Note that you shouldn't switch the phone off or remove the battery when performing either of these operations, and it's advised that the handset has a reasonable amount of battery charge before performing a format/reset.

The mp3 format is not supported on the Nokia 6600 as standard - if you try to play an mp3 file, you get an "Unknown file format" message. There are however, a small number of applications out there that let you use your 6600 as an MP3 player - Most popular of these is the impressive UltraMP3! - this has no problem playing mp3 files, has a built-in playlist editor, and supports 'skins' to customise its player. Two quick FAQs on UltraMP3:

• To open a file with UltraMP3, open the UltraMP3 application, select Menu, then select Edit Playlist. A list of all MP3 files on the device will be displayed. Move to an MP3 file, and select it. You should get a menu with a "Play" option.
• To check the version number of UltraMP3, go to the phone's Application Manager, scroll down to UltraMP3, press Options, then press View details

If Ultra doesn't suit your needs, there are some others at handango.com

Regarding using MP3 files as ringtones - sadly the 6600 doesn't support this, and even UltraMP3 can't add mp3 to the ringtone format. You're best best is to take a look at getting the Oxygen II package for your PC - this software includes ringtone management, and can convert audio files including mp3 files and a number of other different formats , into the truetone format used on the 6600.

Rather than the software that came as standard with the phone, there's a rather useful third-party application called Oxygen II - This application supports Contacts, Calendar, Messaging and file management.
For details of how this works, take a look at our Oxygen page

If you've got an old mobile phone handset that you're no longer using... do your bit for the environment, and recycle it safely. Don't leave it in the back of a drawer - see if it can find a new lease of life.

You may even be able to make some money for getting rid of your old phone safely. For cashback, go to envirofone.com, or to donate it to charity, try Fonebak.com.

If this message keeps popping up for no reason, it sounds like your 6600 is trying to connect to the 'Net using GPRS and doesn't know which access point to use. Reasons for this are likely to be:

• You've installed a piece of software that wants to connect to the 'Net (such as a news service application, or a program that's trying to check for updates over-the-air)
• You're using an email program to check for new emails at regular intervals
• You have an email or MMS in your Outbox that's trying to send
• You have GPRS set to "When available" (See Tools > Settings > Connection > GPRS), so it will try to connect all the time

It may also be worth looking at the settings of your access points (Tools > Settings > Connection > Access Points) to make sure you have the correct one assigned.

Check any applications that might make use of an Internet connection and disable the Internet feature. As a last resort - Visitors to our forum have fixed the problem by backing up their contacts and other vital info, then performing a hard-reset - losing all data. Drastic, but solves the problem.

If you're looking to copy your SMS text messages to a PC, you'll find that the Nokia PC Suite software doesn't support this. The best option is to try Oxygen II - This is an alternative PC Suite and supports copying of SMS, MMS and other message types, as well as a few other things that Nokia suite can't do. Take a look at our Oxygen page

Memory Card lock code

• Our forum often gets messages from people that are seeing "Memory card locked". This means that your MMC card has had a password set on it. If you know the password, and want to remove it, go to Extras > Memory.
• Lost? - Sorry, but we don't know of a way to remove this code. The advice we've seen via our forum suggests that you may want to format your memory card either from the Extras > Memory > Options > Format mem. card, or using a PC Memory Card Reader. If you know of a better solution, please pass this on via our forum to help others that have managed to lock themselves out of their cards!