Using Windows Mobile ActiveSync
This page contains information on ActiveSync - The connectivity product for Microsoft Pocket PC / Windows Mobile devices
What is ActiveSync?
from Microsoft, is the control centre for data exchange between the
desktop PC, and Windows Mobile / Pocket PC devices. It supports synchronisation of Contacts,
Calendar, Email, Tasks and Notes with MS Outlook.
ActiveSync also handles the following:
- Document conversion for Pocket Excel, Pocket Word and Pocket Access
- Synchronisation of Email folders between Outlook and Inbox
- Synchronisation of files and audio/video
- Exchange of Internet favourites (plus cached content)
- Install the latest version of ActiveSync
- Connect your Windows Mobile device to the PC using ActiveSync - Depending on the device you have, this will be with USB, Bluetooth or Infrared.
- If this is the first time you've connected, you
may be prompted to set up a partnership. Select "Standard partnership",
and run through the wizard. You may want to untick all of the Synchronise
options for the time being.
- When connected, ActiveSync should
report that it is connected, and display the Partnership name
- Connect your Windows Mobile device to the PC using ActiveSync
- Go to Windows "My Computer"
- You should see a "Mobile Device" icon listed in "My Computer" - double-click on this icon, and it should open up the files and folders on the device.
- Leaving this folder open, go back to "My computer", then open your "My Documents" folder
- You should now have two folders open, and you can drag files between PC and Windows Mobile devices as required
Below is a summary of how to install software on your Pocket PC / Windows Mobile device:
If you're looking for Windows Mobile applications, download a few trial apps from Handango
- Connect your Windows Mobile device to the PC
- Next, go to the application that
you want to install. It's assumed you've downloaded this from a site
such as Handango, and the file is a self-installing EXE file. Double-click
the file to start the installation.
- During the installation, the
ActiveSync Add/Remove Programs dialog appears, and prompts you to install
to the default application install directory. Unless you want to install
to a memory card, select 'Yes'.
- Installation will begin, and
you should see a status bar. After installation, you may see a message
asking you to check whether the Pocket PC requires any extra steps.
- The installation should now be complete
- Check what's installed from the Add/Remove Programs dialog available from the ActiveSync 'Tools' menu.
- Perform a soft-reset on your Windows Mobile (refer to the manual if you're not sure how to do this).
- Try downloading and installing another Pocket PC program (from Handango), in case there's a problem with the software you're trying to install - it could be incompatible with your machine.
- More serious problems can be corrected by re-installing ActiveSync - it may be worth checking to see if there's a newer version available from http://www.microsoft.com/windowsmobile/.
|Latest version of ActiveSync||
ActiveSync is available as a free download from www.microsoft.com/windowsmobile/.
Running a newer version? Let us know.
|How can I transfer data from another PDA?||Moving data from one PDA to another, or trying to convert a non-standard file into Pocket PC format can be troublesome. As it's such a common question, we've created a dedicated conversion page. If the information on this page isn't useful, or we're missing a format, please let us know.|
|Looking for software?||Check out www.handango.com for one of the widest ranges of Pocket PC software out there. If they don't have what you need, try www.pocketgear.com.|
|ActiveSync and Vista||
Microsoft's ActiveSync software works with Windows XP SP2 or earlier. If you have the Windows Vista Operating System, you shouldn't use ActiveSync. Instead, your synchronization settings will be managed through the Windows Mobile Device Center.
Windows Mobile Device Center can be downloaded from Microsoft's Mobile Device Center page.
|Problems with ActiveSync|| There are
a few notes on problems we've seen with ActiveSync:
|Unable to connect via USB||
If you've connected your Pocket PC to a PC's USB, and are having problems getting the PC to recognise the Pocket PC device, try some of the following:
|ARM, MIPS or SH3 ?||
If you come across Pocket
PC software asking you to pick one of these three options, the
one to go for is almost certainly ARM. These options represent
earlier days of Pocket PC development, where an application had
to be compiled for a specific processor. Just about all of the
Pocket PC 2002 / 2003 devices are 'ARM' (including IPAQ and Loox).
Early Casio Cassiopeia were MIPS and the early HP Jornadas were
|Loss of networking||
Some details of a weird problem that we discovered after upgrading from 3.8 to 4.1 of Activesync...
Firewall - There's some advice on Microsoft's Activesync Help page about setting up PC firewall software to allow TCPIP port 26675 to be associated with ActiveSync. That page provides a walkthrough for the common Firewall apps
Network conflicts - This is the one that solved our problem. When ActiveSync is installed, it's set as a standard network connector. Disabling a couple of options prevents the network connector from aggressively conflicting with other network connectivity. Try the following: