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This page contains information on Network Operator 3, provider of 3G services in the UK

3's 3G offering

When 3 launched the UK's first 3G services in 2003, the high prices put many users off. Since then, prices have fallen making 3's offering more attractive:

  • Pay As You Go : No minimum term contract, their PAYG service offers handsets from under £10 a month, and something called WePay - where 3 pay you to answer phone calls and receive text messages.
  • Pay Monthly: From £17.50 a month, including free minutes, free texts, free downloads and a free handset
Find out more about 3's services, tariffs and handset offers at www.three.co.uk

Their tariffs include free handsets, free minutes and all of the data services offered by 3G, for the same price as standard contracts on other networks. 3 is obviously keen to get as many new customers as quickly as they can.

To talk about 3, or to ask questions about 3G data services, please visit our 3 forum

 

Skypephone from 3Specials from 3:

In November 2007, 3 launched it's Skypephone. This is a standard 3G mobile that lets you make free Skype calls to other Skype users. As well as being a standard mobile phone, it can make free Skype calls, and it's got an MP3 player, 2 Meg camera, Internet, email and Bluetooth

Available free on contract, or under £40 on pay-as-you-go. Great for free calls over Skype to the 170 million Skype users around the world. FREE calls to anyone, anywhere at anytime.

More details on 3's Skypephone page. We've also reviewed the Skypephone.

 

3 useful information:

Handset's serial number: Enter '*#06#' as a phone number, to get your handset's serial number (known as the IMEI) - useful if your phone is stolen
Software version: Enter '*#0000#'' as a phone number, to get your handset's software version number. Doesn't work with all makes of handset
Contacting Customer Services

For Customer Services:

  • 333 from your mobile, or 08707 330 333

You can email 3 via the 'Contact us' link at www.three.co.uk

Contact information for 3:

  • 3 Customer Services: 0870 7330 333 or 0870 7330 400 (National rates apply)
  • 3 Customer Services: Dial "333" from a 3 mobile. (Calls are free)
  • 3 Glasgow call centre: 0141 204 8600
  • Glasgow Executive office: 0141 204 8674
  • Corporate Head Office switchboard: 01628-765000
  • 3 Network rollout: 0845 604 3000

To discuss 3, or ask a question, please visit our 3 forum

envirofone - cash for your old mobileSwap your old phone for cash!

Got an old mobile phone handset that you're no longer using... don't leave it in the back of a drawer - you may even be able to make some money for getting rid of your old phone safely. For cashback, go to envirofone.com, or to donate it to charity with Fonebak.com.

 

Questions

Q. I've applied for a 3 contract but my application has been declined. Why?

A. This happened to us, and it turned out to be an error made by the retailer, OneStopPhoneShop, when they passed credit information to 3. We suggest you contact 3's Customer Service Department and ask them to perform a manual credit check. If you fail that check, you should then contact 3's credit reference agency to find out why. Information on how to do this can be found on the consumerdeals website.

If you've got a question, please ask in our 3G discussion forum.

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