I have a new O2 Orbit smartphone. It's a good quality phone but can take up to 60 seconds to find a contact or a calendar entry. I have around 3000 contacts in Outlook plus a diary.

My old XDAIIs took sub-second for this - It had double the memory and speed of the Orbit. O2 suggested buying a memory card for it but I am already using the slot for the Co-Pilot GPS Navigation software. This is on a 256Mb card.

If I buy a buy a bigger card, can I just copy the Co-Pilot onto this and if so how big a card do I need to fix my response problem?

Will this be enough to fix the problem?
Are there any recommended cards?

thanks

Thanks Admin,

Yes, the phone was ok when it had no contacts or calendar in it.

I've done a hard reset and looked at Settings/system/memory/ which showed the following usage of memory:

                                            STORAGE                         PROGRAM

Total                                      54.09Mb                            48.02Mb

In Use                                     5.37Mb                            20.89Mb

Free                            48.71Mb                            27.13Mb

I've set Activesync up to only sync Contacts and Calendar with the latter only covering the past month rather than ALL appointments (This isn't really much use for me but it reduces the data quite a lot) Contacts are actually 4000 now, I hadn't checked recently). No Files sync'd ( I had around 15Mb of files on my XDAIIs as well as all the Outlooks stuff and it was sub-second for almost everything.

The re-sync took for ever, I guess because it isn't just a save/changed process.

It now shows:

                                            STORAGE                         PROGRAM

Total                                      54.09Mb                            48.02Mb

In Use                                     21.35Mb                            31.28Mb

Free                            32.73Mb                            16.74Mb

From pushing the soft key for contacts, getting the contacts window up, keying in 4 letters and getting the actual names up took nearly 35 seconds - was that a little better than before, I think so.
Calendar is much faster but then I have no history,other than the last month or so plus future appointments

The Memory card was suggested by O2's technical team but O2 Customer Svcs wouldn't send one for free "not their problem". Is there anything else I could move onto a memory card to increase the available memory?

I've since re-sync'd with ALL calendar and all Contacts and it feels marginally faster than when I started but is still 15 seconds plus.

                                           STORAGE                         PROGRAM

Total                                      54.09Mb                            48.02Mb

In Use                                     29.50Mb                            30.05Mb

Free                                        24.67Mb                            17.97Mb


I can understand why Storage might take up an extra 16Mb but why does the Program memory increase by around 10Mb?

What else can I do here, I have to decide to send it back and find a replacement (if so what from O2) or to keep it and keep trying to fix it?

thanks

thanks for your help ADMIN, you gave me some things to try but in the end I've concluded that the Orbit just doesn't have the muscle for larger contacts/calendar synch's with Outlook. If yours is working ok with 800 contacts and mine is unusable with 4000 I guess that there is a break point somewhere between these.

I have agreed with O2 that they will take it back and replace it with an XDA Exec - this has 2.5 times the processor power and as my old XDA IIs was great with just 2 times, I'm hoping for a good result. This is the first time I've really thought about the power of a phone, never had a problem before so I guess I've been lucky.

I'm hoping that the Exec has a better phone quality than the IIs as that was the issue with that one.

I hope this might help some others BEFORE they buy the Orbit.